Retail Store Supervisor: Lead, Optimize Sales & Service

MFG Manille, Inc. (Marithé + François Girbaud); Laguna; On-site; PHP 240,000 - 360,000; Full time

Job summary

M+F GIRBAUD SM NUVALI is seeking a motivated Store Supervisor to oversee daily operations, supervise staff, manage stock, and ensure customer satisfaction in Laguna.

You will work with the Area Manager to meet sales targets and uphold company standards. Responsibilities include opening/closing, cash handling, inventory replenishment, training, and assisting promotions. Excellent communication and leadership skills are required.

Qualifications

• 1–2 years supervisory experience in retail or similar environment.
• Graduates of 4-year business-related courses.
• Willing to work during holidays and weekends.

Responsibilities

• Supervise and support store staff to ensure high performance and smooth daily operations.
• Assist the Area Manager in achieving sales targets, customer satisfaction, and operational excellence.
• Oversee opening and closing procedures, including cash handling and end-of-day reconciliation.
• Monitor inventory levels and coordinate with suppliers or warehouse for replenishment.
• Ensure the store is clean, organized, and compliant with safety and merchandising standards.
• Provide training, guidance, and performance feedback to team members.
• Handle customer inquiries, complaints, and returns in a professional and efficient manner.
• Enforce company policies, procedures, and operational guidelines.
• Prepare shift schedules and ensure adequate staffing during peak hours.
• Support promotional activities and in-store marketing campaigns.

Skills

Supervisory experience

Retail experience

Customer service

Education

Bachelor's degree in business or related field

Job description

M+F GIRBAUD SM NUVALI is seeking a motivated Store Supervisor to oversee daily operations, supervise staff, manage stock, and ensure customer satisfaction in Laguna.

You will work with the Area Manager to meet sales targets and uphold company standards. Responsibilities include opening/closing, cash handling, inventory replenishment, training, and assisting promotions. Excellent communication and leadership skills are required.