Retail Store Operations Manager

Private Advertiser; Tagum; On-site; PHP 600,000 - 900,000; Full time

Job summary

Private Advertiser is seeking an Operations Manager to lead warehouse and store operations across branches in the Philippines. The role oversees receiving, stocking, inventory accuracy, and SOP implementation, ensuring smooth daily activities and risk control.

The ideal candidate holds a bachelor's degree in business/management, has 3–5 years in retail operations (multi-branch preferred) and 1–2 years in supervision, with strong leadership, planning, and Excel reporting skills; willingness to

Qualifications

• Bachelor’s degree in Business Administration, Management, Operations, or related field.
• 3–5 years of experience in retail operations, preferably multi-branch.
• 1–2 years of supervisory or managerial experience.
• Strong knowledge of retail operations, branch management, and daily store activities.
• Familiar with inventory management, stock monitoring, receiving, issuance, and inventory reconciliation.
• Knowledge of warehouse operations, stockroom organization, SKU/item coding, storage, and movement of goods.
• Ability to monitor and control inventory accuracy, variances, damages, shortages, and excess stocks.
• Experience coordinating with warehouse, purchasing, accounting, sales, and branch teams.
• Strong people management, leadership, planning, problem-solving, and decision-making skills.
• Proficient in Microsoft Excel and operational reporting.
• Able to analyze sales, inventory, manpower, and branch performance.
• Willing to travel and conduct regular branch and warehouse visits.
• Flexible to work on weekends, holidays, and extended hours when necessary.
• Honest, organized, proactive, detail-oriented, and results-driven.
• Able to work under pressure and manage operational concerns simultaneously.

Responsibilities

• Oversee the Warehouse Supervisor and all warehouse operations.
• Ensure proper receiving, storage, handling, and releasing of stocks.
• Monitor and maintain accurate inventory records and stock levels.
• Conduct regular inventory checks, cycle counts, and physical inventory.
• Investigate and report any inventory discrepancies, damages, or variances.
• Supervise overall store operations and ensure smooth daily activities.
• Ensure all cash sales are properly recorded and accounted for.
• Supervise, guide, and evaluate the performance of warehouse and store personnel.
• Implement and monitor SOPs for warehouse and store operations.
• Ensure workplace safety and proper handling of goods in the warehouse and store.

Skills

Retail operations

Branch management

Inventory management

Warehouse operations

Stock control

Stock transfers

Receiving

Issuance

Inventory reconciliation

People management

Leadership

Planning

Problem-solving

Decision-making

Microsoft Excel

Operational reporting

Sales analysis

Travel willingness

Time flexibility

Education

Bachelor’s degree in Business Administration, Management, Operations, or related field

Tools

Microsoft Excel

Job description

Operations Manager – Basic Qualifications

Bachelor’s degree in Business Administration, Management, Operations, or related field.

At least 3–5 years of experience in retail operations, preferably with multi-branch operations.

At least 1–2 years of supervisory or managerial experience.

Strong knowledge of retail operations, branch management, and daily store activities.

Knowledgeable in inventory management, stock monitoring, stock transfers, receiving, issuance, and inventory reconciliation.

Familiar with warehouse operations, stockroom organization, SKU/item coding, proper storage, and movement of goods.

Able to monitor and control inventory accuracy, stock variances, damages, shortages, and excess stocks.

Experience in coordinating with warehouse, purchasing, accounting, sales, and branch teams.

Strong skills in people management, leadership, planning, problem-solving, and decision-making.

Proficient in Microsoft Excel and operational reporting.

Able to analyze sales, inventory, manpower, and branch performance.

Willing to travel and conduct regular branch and warehouse visits.

Flexible to work on weekends, holidays, and extended hours when necessary.

Honest, organized, proactive, detail-oriented, and results-driven.

Able to work under pressure and manage operational concerns simultaneously.

Key responsibilities

• Oversee the Warehouse Supervisor and all warehouse operations
• Ensure proper receiving, storage, handling, and releasing of stocks
• Monitor and maintain accurate inventory records and stock levels
• Conduct regular inventory checks, cycle counts, and physical inventory
• Investigate and report any inventory discrepancies, damages, or variances
• Supervise overall store operations and ensure smooth daily activities
• Ensure all cash sales are properly recorded and accounted for
• Supervise, guide, and evaluate the performance of warehouse and store personnel
• Implement and monitor standard operating procedures (SOPs) for warehouse and store operations
• Ensure workplace safety and proper handling of goods in the warehouse and store