Retail Store Operations Lead

Oleo-Fats Inc. (OFI); Quezon City; On-site; PHP 180,000 - 260,000; Full time

Job summary

Best Value Factory Outlet Corp. is seeking a Store Operations professional in Quezon City to orient, supervise, and support store staff while ensuring smooth day-to-day operations.

The role involves opening/closing duties, cash handling, inventory control, promotions, and customer issue resolution. The position requires 1–2 years in store operations or related fields, a bachelor’s degree in a business-related field, and strong Excel skills.

Qualifications

• 1-2 years of experience in Store operations, Sales & Marketing, or related work.
• Bachelor’s degree in Marketing, Business Administration, Communication Arts, or related business course.
• Highly proficient in Excel; intermediate level is an advantage.

Responsibilities

• Orient, monitor, discipline, and direct store staff; maintain timesheets and attendance; schedule shifts/days off.
• Open and close stores; place/remove signage; manage tills and security.
• Handle cash/managing receipts; balance cash and provide change funds.
• Administer, safeguard, and reconcile petty cash fund (PCF).
• Document all store transactions (gate passes, receipts, etc.).
• Maintain store inventory; ensure shelves stocked and timely deliveries.
• Ensure promotions are accurate for periodic sale events.
• Authorize returns and replacements.
• Address customer complaints and resolve issues.
• Maintain store cleanliness and resolve issues.
• Monitor store equipment and ensure preventive maintenance.
• Monitor permit renewals and act as Pollution Control Officer (PCO).

Skills

Excel proficiency

Store operations

Education

Bachelor's degree in Marketing/Business/Communications

Tools

Excel

Job description

Best Value Factory Outlet Corp. is seeking a Store Operations professional in Quezon City to orient, supervise, and support store staff while ensuring smooth day-to-day operations.

The role involves opening/closing duties, cash handling, inventory control, promotions, and customer issue resolution. The position requires 1–2 years in store operations or related fields, a bachelor’s degree in a business-related field, and strong Excel skills.