Retail Store Leader: Elevate Experience & Team Growth

H&M; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

H&M Group is a global fashion retailer seeking a Store Manager to oversee the customer experience and ensure high visual and commercial standards aligned with global strategies and local context.

You will lead the store team, analyze sales performance, optimize profits and stock levels, manage scheduling and maintenance, and recruit and develop talent while promoting an inclusive culture and growth mindset.

Qualifications

• Experience in retail management and operations.
• Proven track record of strong leadership, with a passion for coaching and developing teams while exemplifying company values and culture.
• Proven results using customer centric reporting and tools.
• Expertise in sales planning, analysis, and follow-up.

Responsibilities

• Lead your store team to deliver an outstanding customer experience while promoting and selling our products.
• Stay informed about your store’s strengths, opportunities, and competitors, with a strong understanding of the local market and customer needs.
• Analyse sales performance, set goals, and create plans to optimize results, profits, and stock levels.
• Manage scheduling and store maintenance efficiently, aligning with sales budgets and commercial priorities.
• Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
• Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.
• Represent yourself and the brand positively during all customer interactions.

Skills

Retail management

Leadership

Coaching

Sales planning

Analytics

Job description

H&M Group is a global fashion retailer seeking a Store Manager to oversee the customer experience and ensure high visual and commercial standards aligned with global strategies and local context.

You will lead the store team, analyze sales performance, optimize profits and stock levels, manage scheduling and maintenance, and recruit and develop talent while promoting an inclusive culture and growth mindset.