Retail Store Leader: Drive Sales & Customer Experience

SM Retail, Inc. - Corporate; Murcia; On-site; PHP 350,000 - 550,000; Full time

Job summary

SM Retail, Inc. - Corporate is seeking a capable Store Manager to oversee department performance, drive sales and maintain excellent customer service.

The role focuses on leading a team, upholding standards in merchandising, and delivering a positive shopping experience. The ideal candidate holds a Bachelor’s degree in Business Administration with at least two years of retail managerial experience, and demonstrates strong leadership, communication, and interpersonal skills to manage operations

Qualifications

• Bachelor’s degree in Business Administration or a related field.
• At least 2 years of related retail managerial experience.
• Strong leadership and customer-service orientation.
• Excellent communication and interpersonal skills.

Responsibilities

• Monitor departmental sales versus targets daily and report variances.
• Proactively engage with customers, nurture top 100 relationships and address complaints.
• Explain display standards and ensure proper merchandising and clean spaces.
• Conduct daily knowledge checks on product, promos, layout, and customer service.

Skills

Leadership

Customer service

Interpersonal skills

Communication

Business management

Education

Bachelor’s Degree in Business Administration

Job description

SM Retail, Inc. - Corporate is seeking a capable Store Manager to oversee department performance, drive sales and maintain excellent customer service.

The role focuses on leading a team, upholding standards in merchandising, and delivering a positive shopping experience. The ideal candidate holds a Bachelor’s degree in Business Administration with at least two years of retail managerial experience, and demonstrates strong leadership, communication, and interpersonal skills to manage operations