Retail Security & Safety Operations Manager

sm retail; Philippines; On-site; PHP 420,000 - 660,000; Full time

Job summary

SM Retail in the Philippines seeks a seasoned Security Manager to oversee security operations across stores. You will lead security personnel, manage loss prevention programs, and coordinate with authorities to ensure safety for customers and employees.

The role focuses on incident investigations, CCTV and access control oversight, and developing store-wide safety initiatives while aligning with company policies.

Qualifications

• Bachelor's degree required.
• 3+ years of managerial experience in Security Management, preferably in Retail.
• BOSH SO2 Certification.
• Knowledgeable in guard force management, loss prevention, and physical security.
• Strong network among government security agencies and security counterparts.

Responsibilities

• Manage daily security operations and ensure compliance with company policies and standards.
• Oversee incident investigation, loss prevention, and emergency response.
• Monitor CCTV, alarm, and access control systems.
• Develop and implement store security and safety programs.
• Coordinate with store management, security agencies, and government authorities.
• Recruit, train, coach, and manage CRS and security personnel.
• Recommend improvements to security procedures and guard force management.

Education

Bachelor's Degree

Job description

SM Retail in the Philippines seeks a seasoned Security Manager to oversee security operations across stores. You will lead security personnel, manage loss prevention programs, and coordinate with authorities to ensure safety for customers and employees.

The role focuses on incident investigations, CCTV and access control oversight, and developing store-wide safety initiatives while aligning with company policies.