Retail Sales & Customer Care Associate

Asticom Technology Inc; Guadalupe; On-site; PHP 180,000 - 240,000; Full time

Job summary

Asticom Technology Inc in the Philippines seeks a customer-focused Store Associate to welcome shoppers, answer product questions, and assist with purchases.

You will maintain attractive displays, monitor stock, process payments at the POS, and help with deliveries while upholding store standards. Join a team that values service, safety, and daily store operations, from opening to closing, to deliver a smooth shopping experience.

Responsibilities

• Welcome and assist customers with product inquiries and purchases.
• Provide information about products, prices, promotions, and available offers.
• Recommend suitable products based on customer needs.
• Arrange and replenish merchandise on shelves and displays.
• Monitor stock levels and report low or damaged inventory.
• Assist with receiving, checking, and organizing deliveries.
• Support inventory counting and stock reconciliation activities.
• Operate the POS system and assist with cashiering and payment processing when required.
• Maintain cleanliness, orderliness, and proper presentation of the store.
• Handle basic customer concerns and escalated complex issues to the Store Supervisor.
• Assist with store opening and closing procedures.
• Follow company policies, safety procedures, merchandising standards, and loss prevention guidelines.

Job description

Asticom Technology Inc in the Philippines seeks a customer-focused Store Associate to welcome shoppers, answer product questions, and assist with purchases.

You will maintain attractive displays, monitor stock, process payments at the POS, and help with deliveries while upholding store standards. Join a team that values service, safety, and daily store operations, from opening to closing, to deliver a smooth shopping experience.