Customer Experience & Merchandising Associate

Asticom Technology Inc; Cebu City; On-site; PHP 167,000 - 279,000; Full time

Job summary

Asticom Technology Inc in Cebu City, Philippines is seeking a Retail Sales Associate to welcome customers, answer inquiries, and help with purchases and stock management. The role includes processing payments, maintaining store presentation, and upholding safety and loss-prevention standards.

The position requires strong customer service, communication, and basic Merchandising skills, with responsibilities across opening/closing, deliveries, and POS operations.

Responsibilities

• Welcome and assist customers with product inquiries and purchases.
• Provide information about products, prices, promotions, and available offers.
• Recommend suitable products based on customer needs.
• Arrange and replenish merchandise on shelves and displays.
• Monitor stock levels and report low or damaged inventory.
• Assist with receiving, checking, and organizing deliveries.
• Support inventory counting and stock reconciliation activities.
• Operate the POS system and assist with cashiering and payment processing when required.
• Maintain cleanliness, orderliness, and proper presentation of the store.
• Handle basic customer concerns and elevate complex issues to the Store Supervisor.
• Assist with store opening and closing procedures.
• Follow company policies, safety procedures, merchandising standards, and loss prevention guidelines.

Job description

Asticom Technology Inc in Cebu City, Philippines is seeking a Retail Sales Associate to welcome customers, answer inquiries, and help with purchases and stock management. The role includes processing payments, maintaining store presentation, and upholding safety and loss-prevention standards.

The position requires strong customer service, communication, and basic Merchandising skills, with responsibilities across opening/closing, deliveries, and POS operations.