Retail Sales Associate

FC Home Center; Nueva Ecija; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Health Insurance

Life Insurance

HMO

Job Training

Leave Benefits

Job summary

A retail company in the Philippines is looking for a customer-oriented Sales Associate who will assist customers in finding products, manage store displays, and provide after-sales services. The ideal candidate will be skilled in addressing inquiries, processing payments, and maintaining the store's inventory and cleanliness. This role is crucial in achieving sales targets and enhancing customer satisfaction through effective communication and product knowledge.

Responsibilities

• Converse with customers to identify their purchasing requirement.
• Assist customers in locating desired items.
• Provide essential product information and demonstrations.
• Direct customers to appropriate aisles for chosen products.
• Address customer problems or inquiries.
• Ensure correct pricing is reflected on products.
• Offer after sales services and warranty agreements.
• Monitor product displays for replenishment needs.
• Maintain cleanliness of store premises.
• Process payments and transactions.
• Evaluate stock inventory for new shipments.
• Receive new shipments and store excess stock properly.
• Handle product returns, refunds, or exchanges.
• Stay knowledgeable about store products and services.
• Upsell and cross sell to maximize profits.
• Watch for shoplifters to minimize theft risk.
• Collaborate with retail sales managers to achieve sales targets.

Job description

Job Description

Medical Reimbursement

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, Life Insurance, HMO

Others

Company Social Events

Company Equipment

Professional Development

Job Training

Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation Leave

Responsibilities

• Converse with customers to identify their purchasing requirement and assist in locating desired items.
• Provide customers with essential product information, as well as offer them a demonstration of product features.
• Direct or escort customers to appropriate aisles or store sections where they can find choice products.
• Provide solutions or replies to address customers’ problems or inquires.
• Oversee the tagging of products to ensure correct prices are reflected.
• Provide customers with after sales services and warranty agreements.
• Monitor displayed products to facilitate replenishment of emptying shelves.
• Oversee the upkeep, maintenance and general cleanliness of a store and it’s premises.
• Collect cash payments and process credit card transactions for the purchase of goods.
• Evaluate stock inventory to determine the need for new shipments or product order.
• Receive new shipments and ensure proper storage of excess stock.
• Handle cases of product return, refund or exchange.
• Maintain an up-to-date knowledge of store products and services in order to effectively conduct sales.
• Upsell and cross sell in order to increase sales and maximize company profits.
• Keep a watchful eye for shoplifters and pilferers to minimize risk of theft.
• Work closely with retail sales managers to ensure sales targets are achieved.

Contact: Nysharina Logro, HR Branch Coordinator FC Home Center