Retail Delivery Operations Lead

Polystar General Services Inc.; Taguig; Hybrid; PHP 335,000 - 536,000; Full time

Benefits offered by this job

Meal allowances

Health and wellness support

Career advancement

Job summary

Polystar General Services Inc. is seeking a Retail Delivery Officer in Bonifacio Global City, Taguig City, Metro Manila. This full-time role leads delivery operations, coordinating routes and ensuring timely, safe deliveries while maintaining high service standards.

You will supervise drivers, monitor performance, and collaborate with retail and warehouse teams to optimize the distribution network. A strong background in logistics and customer service is essential.

Qualifications

• Experience in retail delivery operations or logistics supervision.
• Strong knowledge of distribution networks and best practices.
• Excellent organizational and multitasking abilities.

Responsibilities

• Coordinate daily delivery schedules and routes for retail distribution.
• Ensure timely and safe delivery with product integrity.
• Oversee driver performance, safety and SOP adherence.
• Manage inventory tracking and documentation of delivered goods.
• Monitor vehicle maintenance and report safety issues.
• Handle delivery-related customer concerns and resolutions.
• Prepare reports on delivery performance and incidents.
• Collaborate with retail and warehouse teams to improve efficiency.
• Ensure compliance with traffic regulations and health and safety standards.

Skills

Delivery management

Leadership

Time management

Communication

Route planning

Driver license

Staff supervision

Education

Logistics certifications

Tools

Delivery management software

Job description

Polystar General Services Inc. is seeking a Retail Delivery Officer in Bonifacio Global City, Taguig City, Metro Manila. This full-time role leads delivery operations, coordinating routes and ensuring timely, safe deliveries while maintaining high service standards.

You will supervise drivers, monitor performance, and collaborate with retail and warehouse teams to optimize the distribution network. A strong background in logistics and customer service is essential.