Retail Associate

PYC Foods Corporation; Taguig; Hybrid; PHP 201,000 - 246,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive training

Career development opportunities

Job summary

PYC Foods Corporation in Metro Manila is seeking a Retail Associate to join our vibrant deli team. You will welcome customers, assist with product knowledge, and help drive sales while maintaining a clean, inviting store environment.

The role emphasizes customer service, stock management, FIFO inventory, and adherence to food safety practices. Availability for rotating shifts and a proactive, team-oriented attitude are valued.

Qualifications

• Experience in a retail, food service, or deli environment is preferred.
• Excellent customer service and communication skills.
• Positive, proactive attitude and a reliable team player.
• College graduate or higher education required.

Responsibilities

• Warmly greet and assist customers in a courteous and professional manner.
• Become a product expert and provide knowledge on deli selections.
• Proactively recommend products and inform customers about promotions.
• Address inquiries and resolve minor complaints.
• Maintain a clean, inviting sales floor and properly stocked displays.
• Work rotating shifts as required by operational needs.

Skills

Customer service

Interpersonal communication

Retail experience

Food service

Education

College graduate

Job description

RETAIL ASSOCIATE

Are you passionate about great food and creating an outstanding customer experience? PYC Foods Corporation is looking for a dedicated, enthusiastic, and detail-oriented Retail Associate to join our vibrant deli team!

As a vital front-line team member, you'll be the face of our brand. You will play a key role in ensuring every customer feels welcome, maintaining our store's inviting ambiance, managing daily stocking, and supporting overall operational efficiency. Your proactive approach and growing product knowledge will directly contribute to customer satisfaction and our store's success.

What You’ll Do (Key Responsibilities)

1. Create an Exceptional Customer Experience (70%)

• Warmly greet and assist customers in a courteous and professional manner.

• Become a product expert, providing in-depth knowledge and guidance on our selections.

• Proactively recommend complementary products and inform customers about current promotions to drive sales.

• Effectively address customer inquiries and resolve minor complaints to ensure a positive experience.

• Maintain a clean, inviting, and impeccably organised sales floor.

• Must be able to stand for extended periods whilst maintaining the sales floor.

1. Ensure a Fresh & Abundant Deli (25%)

• Receive and inspect inventory deliveries, meticulously stocking shelves and deli cases using the First-In, First-Out (FIFO) method.

• Ensure all product displays are clean, fully stocked, and feature correct labeling and pricing.

• Monitor stock levels for all products and communicate replenishment needs to the team lead.

• Identify and manage spoiled or expired products in strict accordance with company protocols.

• Maintain the cleanliness and proper temperature of all refrigerated deli displays.

1. Uphold Store Operations & Ambiance (5%)

• Rigorously follow all food safety, hygiene, and sanitation regulations.

• Perform routine cleaning and sanitizing tasks throughout the store to ensure a safe environment for customers and staff.

• Adhere to all company policies regarding operations, safety, and professional conduct.

• Must be available to work rotating shifts as required by operational needs.

What You Bring (Qualifications)

• At least a College Graduate

• Experience in a retail, food service, or deli environment is preferred (but not required for enthusiastic fast learners!).

• Exceptional customer service and interpersonal communication skills.

• A positive, proactive attitude and a strong commitment to being a reliable team player.

Why Join Us? (What We Offer)

• A competitive salary package.

• Comprehensive training and opportunities for career development and growth.

• A dynamic, supportive, and customer-focused work environment where your contributions are valued.