Restaurant Systems Lead: POS & ERP Optimization

Our Clients; Mandaluyong; On-site; PHP 600,000 - 900,000; Full time

Job summary

The Our Clients Restaurant System Assistant Manager supports the management, implementation, and optimization of restaurant business systems across stores and commissary operations. This role coordinates system projects, supports users, and ensures applications operate efficiently to meet business requirements.

You will collaborate with Operations, Finance, Supply Chain, HR, and IT to drive improvements, conduct testing, create training materials, and supervise projects and team members in a

Qualifications

• Bachelor's degree in IT, CS, IE, IS, or related field.
• At least 5 years of experience supporting restaurant systems and business applications.
• At least 2 years of supervisory or leadership experience.
• Experience in restaurant, retail, hospitality, or food service operations preferred.
• Strong project coordination and problem-solving skills.
• Knowledge of ERP and POS systems is an advantage.

Responsibilities

• Assist in managing Restaurant Management Systems and related business applications.
• Support system implementation, enhancements, upgrades, and rollout activities.
• Coordinate with Operations, Finance, Supply Chain, HR, and IT teams to gather business requirements.
• Perform system testing, user acceptance testing (UAT), and validation.
• Monitor system performance and coordinate issue resolution with vendors and internal teams.
• Prepare user guides, SOPs, training materials, and technical documentation.
• Support branch users by providing system guidance and troubleshooting.
• Assist in identifying opportunities for process automation and continuous improvement.
• Supervise assigned projects and support team members.

Skills

System coordination

Problem solving

Team collaboration

Education

Bachelor's degree in IT/CS/IE/IS

Tools

ERP

POS systems

Job description

The Our Clients Restaurant System Assistant Manager supports the management, implementation, and optimization of restaurant business systems across stores and commissary operations. This role coordinates system projects, supports users, and ensures applications operate efficiently to meet business requirements.

You will collaborate with Operations, Finance, Supply Chain, HR, and IT to drive improvements, conduct testing, create training materials, and supervise projects and team members in a