Restaurant Supervisor: Lead Operations & Service Excellence

Good Eats Specialists Inc.; Metro Manila; On-site; PHP 300,000 - 540,000; Full time

Job summary

Good Eats Specialists Inc. in Mandaluyong (Ortigas Area) and Nuvali is seeking a Store Supervisor to lead daily operations, ensure food quality, and deliver exceptional customer service. You will manage inventory, coordinate with facilities, and ensure safety procedures across locations.

The role emphasizes teamwork, scheduling, performance monitoring, and collaboration with the Area Manager to drive profitability and customer satisfaction.

Qualifications

• At least 1 year of supervisory experience.
• Customer-service driven.
• Financial and analytical skills.
• Good planning and organizing skills.

Responsibilities

• Ensure food quality and highest standard of cleanliness throughout the store.
• Manage inventory for monthly reporting, forecast supplies, and track sales data.
• Coordinate with the General Services Department regarding equipment, furniture, and fixtures.
• Implement the safety and security procedures in the stores.
• Monitor staff attendance, man-hours, and overall performance.
• Analyze performance metrics to support store goals.
• Support operational targets and profitability alongside the team and Area Manager.

Skills

Supervisory experience

Customer-service driven

Financial/analytical skills

Planning and organizing

Tools

MS Office

Job description

Good Eats Specialists Inc. in Mandaluyong (Ortigas Area) and Nuvali is seeking a Store Supervisor to lead daily operations, ensure food quality, and deliver exceptional customer service. You will manage inventory, coordinate with facilities, and ensure safety procedures across locations.

The role emphasizes teamwork, scheduling, performance monitoring, and collaboration with the Area Manager to drive profitability and customer satisfaction.