Restaurant Manager

Kaayoo The Filipino Kitchen Restaurant; Cebu City; On-site; PHP 334,800 - 558,000; Full time

Benefits offered by this job

Competitive salary

Growth and promotion opportunities

Pre-opening training

Positive work culture

Job summary

A local restaurant in Cebu City is seeking a Restaurant Head to oversee daily operations and manage front-of-house staff. This role focuses on delivering exceptional customer service and maintaining high standards of food safety and cleanliness. The ideal candidate should have at least 3 years of supervisory experience in the hospitality industry and possess strong leadership skills. Competitive salary and growth opportunities are offered.

Qualifications

• Minimum of 3 years experience in a supervisory or managerial role in a restaurant or hospitality setting.
• Strong understanding of customer service and restaurant operations.
• Willingness to learn and grow into a management position.

Responsibilities

• Supervise and coordinate daily front-of-house operations.
• Lead, train, and motivate service staff to deliver excellent customer service.
• Manage staff scheduling and timekeeping.

Skills

Leadership

Customer service

Problem-solving

Organizational skills

Team motivation

Education

Bachelor's degree in Hospitality Management or related field

Tools

POS systems

Inventory management

Job description

The Restaurant Head is responsible for overseeing the daily

operations of the dining area, managing front-of-house staff, ensuring exceptional customer service, and assisting in overall business performance. This leadership role will work closely with the kitchen team and ownership to deliver a seamless and high-quality dining experience for every guest.

• Supervise and coordinate daily front-of-house operations.
• Lead, train, and motivate service staff to deliver excellent customer service.
• Monitor and ensure smooth service flow, guest satisfaction, and prompt resolution of concerns.
• Manage staff scheduling, timekeeping, and shift management.
• Assist in inventory control, supplier coordination, and cost
• management.
• Maintain cleanliness, organization, and compliance with food safety and sanitation standards.
• Work closely with the kitchen team to ensure quality and consistency in food and service.
• Handle POS operations, daily sales reports, and cash handling
• procedures.
• Support pre-opening staff training and soft opening preparation.
• Uphold and enforce Kaayoo’s brand standards and service protocols.

• Must be a graduate of a 4-year course in Hospitality Management, Hotel and Restaurant Management, or any related field.
• Minimum of 3 years experience in a supervisory or managerial role in a restaurant or hospitality setting.
• Strong leadership, organizational, and problem-solving skills.
• Excellent customer service and communication skills.
• Experience with scheduling, inventory, and POS systems.
• Ability to lead by example and inspire a team-driven environment.
• Strong understanding of customer service and restaurant operations.
• Willingness to learn and grow into a management position.
• Hands-on, proactive, and detail-oriented.
• Experience in Filipino cuisine or casual dining setups is an advantage.
• Flexible and willing to work weekends, holidays, and shifting schedules.
• Professional, presentable, and guest-focused at all times.

What We Offer:

• Competitive salary and service charge (based on experience)
• Growth and promotion opportunities within a growing brand
• Pre-opening training and leadership development
• Positive and respectful work culture
• Be part of a passionate, proudly local team