Research & Analytics Asscoiate

EnsureMePh Insurance Broker, Inc.; Iloilo City; On-site; PHP 280,000 - 420,000; Full time

Job summary

EnsureMePh Insurance Broker, Inc. in Iloilo City is seeking a Market Research Analyst to conduct market research, analyze product and business performance, and gather customer and employee feedback to support informed decision-making.

The role also involves developing a thorough understanding of InsuranceKo's products, services, and business model, and providing research, analytical, and presentation support to the Business Development team.

Qualifications

• Graduate in Mathematics, Statistics, Economics, Business, Finance, Accounting, or a related field.
• Fresh graduates are welcome to apply.
• Experience in research, data analysis, business development, sales support, or a related role is an advantage.

Responsibilities

• Market Research and Intelligence: Research market trends, competitor offerings, customer needs, and emerging business opportunities to support business development and product planning.
• Business and Product Performance Analysis: Analyze sales, revenue, claims, customer, and product data to monitor performance, identify trends, and recommend areas for improvement.
• Account Performance Analysis: Review the performance of existing accounts based on revenue, profitability, growth potential, retention, and operational requirements; provide analysis and recommendations for next steps.
• Product Development Support: Conduct research, feasibility assessments, and data analysis to support the development of new products and enhancement of existing products.
• Surveys and Feedback Analysis: Design and conduct customer satisfaction surveys, employee surveys, and other feedback activities; analyze results and provide recommendations.
• Product Knowledge and Sales Support: Develop and maintain understanding of InsuranceKo's products, services, and value proposition; support Sales with presentations and client discussions.
• Reporting and Recommendations: Prepare reports, presentations, and data-based recommendations to support management decisions and process improvement.

Skills

Experience in research

Strong numerical and analytical skills

Strong research skills

Familiarity with survey analysis

Education

Degree in Mathematics, Statistics, Economics, Business, Finance, or related field

Fresh graduates welcome to apply

Experience in research, data analysis, business development, sales support or related role (advantage)

Tools

Microsoft Excel

Survey analysis

Data visualization tools

AI tools for research

Job description

• Experience in research

• Strong numerical and analytical skills

• Strong research skills

• Familiarity with survey analysis

Job Summary

Responsible for conducting market research, analyzing business and product performance, and gathering customer and employee feedback to support informed decision-making. The role also involves developing a thorough understanding of InsuranceKo's products, services, and business model, and providing research, analytical, and presentation support to the Business Development team. Through research, data analysis, and direct market engagement, the role supports product development, business planning, account management, sales initiatives, and internal improvement efforts.

Key Responsibilities

• Market Research and Intelligence: Research market trends, competitor offerings, customer needs, and emerging business opportunities to support business development and product planning.

• Business and Product Performance Analysis: Analyze sales, revenue, claims, customer, and product data to monitor performance, identify trends, and recommend areas for improvement.

• Account Performance Analysis: Review the performance of existing accounts based on relevant indicators such as revenue, profitability, growth potential, retention, and operational requirements. Provide analysis and recommendations to help the Business Development team determine appropriate next steps for each account.

• Product Development Support: Conduct research, feasibility assessments, and data analysis to support the development of new products, enhancement of existing products, and evaluation of business opportunities.

• Surveys and Feedback Analysis: Design and conduct customer satisfaction surveys, employee surveys, and other feedback-gathering activities. Analyze the results to identify customer needs, service gaps, employee concerns, and opportunities for improvement, and provide recommendations to the relevant departments.

• Product Knowledge and Sales Support: Develop and maintain a thorough understanding of InsuranceKo's products, services, business model, and value proposition. Support the Sales team through product presentations and discussions with prospective and existing clients. Gather feedback, assess client understanding and perception of the products and services offered, and identify potential concerns or areas for improvement.

• Reporting and Recommendations: Prepare reports, presentations, and data-based recommendations to support management decisions, business planning, product development, account management, and process improvement.

Other Responsibilities;

Perform other tasks and responsibilities as may be assigned by management in support of business operations, product initiatives, or strategic projects.

Qualifications & Skills

Educational Background and Experience

• Graduate in Mathematics, Statistics, Economics, Business, Finance, Accounting, or a related field.

• Fresh graduates are welcome to apply.

• Experience in research, data analysis, business development, sales support, or a related role is an advantage.

Technical Knowledge and Skills

• Strong numerical and analytical skills, with the ability to collect, organize, interpret, and analyze data.

• Strong research skills, with the ability to gather information from reliable sources, identify relevant trends, and draw meaningful conclusions.

• Proficiency in Microsoft Excel, including data analysis, report preparation, and performance monitoring.

• Familiarity with survey analysis and basic statistical methods is an advantage.

• Familiarity with presentation and data visualization tools for preparing reports, presenting research findings, and communicating insights effectively.

• Familiarity with AI tools and their practical applications in research, data analysis, and productivity.

• Strong attention to detail and commitment to data accuracy and quality in reports and other work outputs.

• Good written and verbal communication skills, with the ability to present findings clearly and work effectively with different departments.

• Good organizational and time management skills, with the ability to manage multiple tasks, work independently, and meet deadlines.

• Proactive and resourceful, with a strong sense of responsibility, willingness to learn, and ability to work effectively within a team.