Requirements Analyst (BA|QA)

UPTC; Taguig; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

UPTC is seeking an experienced IT Business Analyst with a strong background in banking and financial services to bridge business needs with technical solutions. The role requires coordinating UAT and operational readiness activities, documenting requirements, and preparing training materials for end users.

The ideal candidate will have hands-on IT project management experience, advanced Excel data analysis skills, and proven stakeholder management.

Qualifications

• Bachelor’s degree in CS/IT or related field.
• 3+ years in business analysis in banking/financial institutions.
• Experience in IT project management.
• Experience in requirements analysis and documentation.
• Experience in UAT and ORT.
• Experience in preparing user manuals and training materials.
• Advanced data analysis using MS Excel.
• Strong stakeholder management to influence solutions.
• Analytical mindset with problem-solving abilities.
• Ability to work independently and in a team.
• Excellent communication and interpersonal skills.
• Attention to detail and commitment to quality.
• Bank lending process experience is a plus.

Responsibilities

• Collaborates with developers to confirm feasibility and address business needs.
• Provides support for UAT and deployment when needed.
• Receives and reviews requests for service catalogue transition.
• Participates in service transition activity planning.
• Prepares reports to support Service Management for delivery, maintenance and ticket resolution.

Skills

Stakeholder management

Analytical thinking

Communication skills

Independent work

Team collaboration

Problem solving

Attention to detail

Education

Bachelor's degree in CS/IT or related field

Tools

MS Excel

Job description

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.




• Must have minimum 3 years’ experience in business analysis in banking or financial institutions. (Non-negotiable)




• Must have experience in IT project management. (Non-negotiable)




• Must have experience in requirements analysis and documentation. (Non-negotiable)




• Must have experience in conducting User's Acceptance Testing (UAT) and Operational Readiness Testing (ORT). (Non-negotiable)




• Must have experience in preparing User's Manual and training materials. (Non-negotiable)




• Must have experience in data analysis and advance skills in MS Excel. (Non-negotiable)




• Strong stakeholder management; ability to influence stakeholders and work closely with them to determine acceptable solutions (Non-negotiable)




• An analytical mind with problem-solving abilities.




• Ability to work independently and as part of a team.




• Excellent communication and interpersonal skills. (Non-negotiable)




• Attention to detail and a strong commitment to quality.




• Prior experience working in a bank with background on lending process is a plus.

Job Description

• Collaborates with developers to confirm feasibility of the application changes and explore other options that will best address the business need and objectives




• Provides support for UAT and implementation when needed




• Receives and review submitted requests to be transitioned into service catalogue




• Participates in service transition activity planning




• Prepares reports to support Service Management department to manage the delivery of application support, maintenance and ticket resolution