Remote Wedding Concierge & Vendor Matchmaker

Wedded Wonderland; Philippines; Remote; PHP 1,053,000 - 1,755,000; Full time

Benefits offered by this job

Fully remote

Training on directory and vendor teams

Job summary

Wedded Wonderland is seeking an Online Wedding Coordinator who will engage with brides daily, discover their needs, and connect them with the right vendors, venues and packages. This fully remote, full-time role in the Philippines focuses on advisory online support rather than on-day management.

You will be the first friendly voice, guiding brides from initial enquiry to booking, with warm, professional communication and meticulous follow-up across channels.

Qualifications

• 2+ years in a client-facing role such as customer service, sales, concierge, hospitality, events or bridal.
• Excellent written and spoken English, with a warm, polished tone suited to a luxury brand.
• Confidence on video calls and the ability to build rapport quickly with brides from different cultures.
• Strong organisation: you can juggle 30+ active conversations without dropping a follow-up.
• Experience using a CRM or helpdesk, and comfort with Google Workspace.
• A reliable laptop, stable internet (25 Mbps+) and a quiet place to take calls, plus a backup power or internet option.

Responsibilities

• Talk to brides: reply to new enquiries, run short discovery calls, be the go-to contact from first enquiry until booking.
• Match brides to what they need: recommend venues and vendors, introduce brides to vendors, and suggest destination packages.
• Keep things organised: log every bride in the CRM, track status, flag hot leads, collect feedback and suggest directory gaps.

Skills

Excellent English

Strong organisational skills

CRM experience

Video calls confidence

Client-facing experience

Job description

Wedded Wonderland is seeking an Online Wedding Coordinator who will engage with brides daily, discover their needs, and connect them with the right vendors, venues and packages. This fully remote, full-time role in the Philippines focuses on advisory online support rather than on-day management.

You will be the first friendly voice, guiding brides from initial enquiry to booking, with warm, professional communication and meticulous follow-up across channels.