Remote Shopify Operations Lead | End-to-End eCommerce

HireHawk; Philippines; Remote; PHP 1,219,672 - 1,490,710; Full time

Benefits offered by this job

Access to a $200k+ perk marketplace

Access up to 50% of earnings before payday

Job summary

HireHawk is seeking an E-commerce Operations Manager to oversee daily operations for Shopify stores. This role requires hands-on experience in managing B2B e-commerce, fulfillment coordination, and customer operations. The ideal candidate is a detail-oriented operator who can lead a remote team and improve operational processes. The position offers the flexibility of remote work and competitive monthly compensation ranging from $1,800 to $2,200, as well as access to extensive perks.

Qualifications

• Hands-on Shopify operations experience is essential.
• Experience in bulk/custom B2B e-commerce environments is needed.
• Proven ability to manage fulfillment and logistics.
• Experience in managing post-purchase workflows is required.
• Strong organizational and project management capabilities are crucial.

Responsibilities

• Manage daily operations for Shopify store.
• Oversee the entire order lifecycle from intake to delivery.
• Coordinate with suppliers and fulfillment partners.
• Manage customer operations and resolve issues.
• Lead a small remote team successfully.

Skills

Shopify operations experience

B2B e-commerce experience

Fulfillment coordination

Customer operations management

Organizational skills

Project management skills

Experience with $3M+ revenue brands

Operation generalist mindset

Managing remote teams

Problem-solving skills

Familiarity with e-commerce tools

Scaling operations experience

Tools

Klaviyo

Close CRM

Job description

HireHawk is seeking an E-commerce Operations Manager to oversee daily operations for Shopify stores. This role requires hands-on experience in managing B2B e-commerce, fulfillment coordination, and customer operations. The ideal candidate is a detail-oriented operator who can lead a remote team and improve operational processes. The position offers the flexibility of remote work and competitive monthly compensation ranging from $1,800 to $2,200, as well as access to extensive perks.