Remote-Ready Financial Customer Support Specialist

Work-1 Manpower Recruitment Services; Pampanga; Hybrid; PHP 223,000 - 279,000; Full time

Job summary

Work-1 Manpower Recruitment Services in Pampanga seeks a diligent Customer Service/Back Office Associate to support financial inquiries and assist customers with account management. You will coordinate with back office teams to resolve issues and ensure smooth service delivery.

The role requires a high school diploma, 0–2 years of experience, strong interpersonal skills, and the ability to work under pressure in an office setting with possible remote work.

Qualifications

• Educational qualifications: High School Diploma or equivalent.
• Experience: 0–2 years.
• Skills: Back Office Support, Technical Skills, Problem Solving, Strong Work Ethic, Interpersonal Skills.
• Responsibilities: Assisting customers, troubleshooting inquiries, and supporting back office operations.
• Working conditions: Office environment, potential for remote work.
• Qualities: Detail‑oriented, empathetic, able to work under pressure.

Responsibilities

• Assisting customers, troubleshooting inquiries, and supporting back office operations
• Coordinate with back office support to resolve customer issues efficiently
• Utilize technical skills to navigate financial software and systems

Skills

Back Office Support

Technical Skills

Problem Solving

Strong Work Ethic

Interpersonal Skills

Education

High School Diploma

Job description

Work-1 Manpower Recruitment Services in Pampanga seeks a diligent Customer Service/Back Office Associate to support financial inquiries and assist customers with account management. You will coordinate with back office teams to resolve issues and ensure smooth service delivery.

The role requires a high school diploma, 0–2 years of experience, strong interpersonal skills, and the ability to work under pressure in an office setting with possible remote work.