Remote PostgreSQL Support Engineer - Expert Troubleshooter

Percona; Philippines; Remote; PHP 6,879,000 - 9,381,000; Full time

Benefits offered by this job

Flexible work hours

Equipment stipend

Job summary

Percona is seeking a remote Senior Database Support Engineer with deep PostgreSQL expertise to assist customers worldwide. You will investigate issues, provide detailed analyses, and communicate findings via multiple channels.

Responsibilities include helping DBA teams, performing screen-sharing sessions, and contributing to blogs and knowledge bases. Strong English communication and willingness to travel occasionally are required.

Qualifications

• Strong PostgreSQL expertise with hands-on experience in administration and tuning.
• Experience with backup/restore strategies and PITR for large databases.
• Ability to troubleshoot across Linux systems and networking for database performance issues.
• Proficiency communicating complex topics in English with customers and team members.

Responsibilities

• Assist customers' DBA teams with expert analysis and issue investigations via email, chat, or voice.
• Conduct screen-sharing sessions for production-impacting problems to help resolve issues quickly.
• Author blog posts for open-source community and contribute to knowledge base articles.
• Engage with customers in English and participate in webinars or forums as needed.

Skills

PostgreSQL

Performance tuning

Linux administration

Troubleshooting

English communication

Kubernetes knowledge

C programming

Tools

pgBackRest

pg_base backup

WAL-G

Patroni

pg_repack

Job description

Percona is seeking a remote Senior Database Support Engineer with deep PostgreSQL expertise to assist customers worldwide. You will investigate issues, provide detailed analyses, and communicate findings via multiple channels.

Responsibilities include helping DBA teams, performing screen-sharing sessions, and contributing to blogs and knowledge bases. Strong English communication and willingness to travel occasionally are required.