Remote Payroll Advisor: Client Support & Subscriptions

YAHSHUA Outsourcing Worldwide, Inc; Philippines; Hybrid; PHP 335,000 - 558,000; Full time

Job summary

YAHSHUA Outsourcing Worldwide, Inc. is seeking a dedicated Payroll Consultant to support subscription and client services. The role focuses on assisting clients with payroll system inquiries, issues, and general support, with an emphasis on excellent customer service.

This position welcomes fresh graduates who are eager to learn and be trained in payroll processes, offering a professional environment and growth opportunities.

Qualifications

• Bachelor's degree required (related fields preferred).
• Fresh graduates encouraged to apply.
• Excellent verbal and written communication skills.
• Customer service-oriented with strong interpersonal skills.
• Willingness to learn payroll systems and processes.
• Organized, detail-oriented and able to manage multiple client concerns.
• Proficient in Microsoft Office and online communication platforms.

Responsibilities

• Assist clients with payroll system concerns, inquiries, and subscription-related concerns.
• Provide timely and professional customer support via email, chat, phone, or virtual meetings.
• Guide clients in navigating and maximizing the payroll system.
• Maintain accurate records of client concerns, resolutions, and follow-ups.
• Build and maintain positive relationships with clients through excellent communication.
• Coordinate with internal teams to address client concerns efficiently.
• Participate in product and system training to improve technical knowledge.

Skills

Verbal communication

Written communication

Customer service

MS Office

Payroll systems

Attention to detail

Organization

Multi-tasking

Education

Bachelor's degree in Business Administration or related

Tools

MS Office

Job description

YAHSHUA Outsourcing Worldwide, Inc. is seeking a dedicated Payroll Consultant to support subscription and client services. The role focuses on assisting clients with payroll system inquiries, issues, and general support, with an emphasis on excellent customer service.

This position welcomes fresh graduates who are eager to learn and be trained in payroll processes, offering a professional environment and growth opportunities.