Remote Network Support Specialist

Computer Aid; Philippines; Remote; PHP 600,000 - 900,000; Full time

Job summary

Computer Aid is seeking a Network Support Analyst to maintain and secure the organization's server infrastructure, monitor performance, apply patches, and manage backups to ensure uptime.

The ideal candidate has at least five years of server administration experience, hands-on Windows and Linux, virtualization (VMware/Hyper-V), and strong problem-solving with remote collaboration skills. This is a full-time remote role.

Qualifications

• At least 5 years of relevant experience in server administration.
• Experience with Windows and Linux server environments.
• Proficient in virtualization technologies and patch management.
• Strong troubleshooting and communication skills for remote teams.

Responsibilities

• Monitor server health and performance to ensure reliable operations.
• Apply OS patches, security updates, and software upgrades.
• Implement and maintain backups and disaster recovery procedures.
• Manage user accounts, permissions, and authentication mechanisms.
• Provide technical support to IT staff and employees as needed.
• Document configurations and standard operating procedures.

Skills

Server administration

Remote work collaboration

Troubleshooting

Security updates

Backup management

Tools

VMware

Hyper-V

Windows Server

Linux Server

DNS/DHCP/TCP-IP

Job description

Computer Aid is seeking a Network Support Analyst to maintain and secure the organization's server infrastructure, monitor performance, apply patches, and manage backups to ensure uptime.

The ideal candidate has at least five years of server administration experience, hands-on Windows and Linux, virtualization (VMware/Hyper-V), and strong problem-solving with remote collaboration skills. This is a full-time remote role.