Remote ML Consultant - Trust & Safety & RLHF Expert

Island Jobs; Philippines; Remote; PHP 2,170,000 - 4,340,000; Part time

Job summary

TELUS Digital is building a global, remote AI community of contributors to advance machine learning for content moderation and policy enforcement. The role focuses on evaluating model outputs, annotating data, and supporting RLHF and MLOps workflows with strict adherence to guidelines.

As a Machine Learning Consultant, you will analyze data patterns, generate insights, and collaborate with policy teams to ensure responsible AI decisions while maintaining confidentiality of sensitive content.

Qualifications

• 2+ year experience in supervised fine-tuning or RLHF.
• 2+ year experience in MLOps.
• 1+ year experience in UGC moderation / Trust & Safety operations.
• Strong data analysis, trend detection, and report writing skills.
• Ability to handle gray-area or edge-case scenarios.
• Native level English communication skills.
• Detail-oriented with ability to follow complex workflows and guidelines.

Responsibilities

• Evaluate and provide feedback on AI model outputs and reasoning for nuanced Trust & Safety cases.
• Perform high-quality content annotations in collaboration with Policy Experts.
• Support supervised fine-tuning and RLHF processes.
• Conduct data analysis to detect patterns, trends, and model weaknesses.
• Produce clear reports and insights for engineering and policy teams.
• Collaborate closely with policy enforcement teams to ensure ML models adhere to guidelines.
• Maintain confidentiality and handle sensitive content responsibly.

Skills

RLHF

MLOps

UGC moderation

Data analysis

English fluency

Workflow adherence

Job description

TELUS Digital is building a global, remote AI community of contributors to advance machine learning for content moderation and policy enforcement. The role focuses on evaluating model outputs, annotating data, and supporting RLHF and MLOps workflows with strict adherence to guidelines.

As a Machine Learning Consultant, you will analyze data patterns, generate insights, and collaborate with policy teams to ensure responsible AI decisions while maintaining confidentiality of sensitive content.