Remote Medical Billing Collections Specialist

pofft Technology Inc.; Manila; Remote; PHP 446,000 - 781,000; Part time

Job summary

pofft Technology Inc. is seeking a Medical Billing Collections Consultant to work from home. The role focuses on tracking AR, monitoring claims, and negotiating payment arrangements with patients and payers.

The position requires 1+ year BPO experience, familiarity with US healthcare billing, and strong English communication. A consultancy contract of at least 6 months is encouraged, with reliable home internet and a backup connection expected.

Qualifications

• At least 1 year of experience in a BPO or call center.
• Experience with phone collections on US accounts is desirable.
• Medical billing or medical collections experience is a plus.
• Knowledge of the US healthcare system (Medicare/Medicaid) is beneficial.
• Excellent verbal and written English communication skills.
• Open to a consultancy contract minimum of 6 months.
• Work from home with reliable internet and a backup connection.

Responsibilities

• Track and manage accounts receivable with aging control.
• Regularly check status of submitted claims for timely processing and payment.
• Resubmit claims for appeal to resolve delays.
• Prepare and send patient statements promptly and accurately.
• Conduct patient collection calls and negotiate payment arrangements.
• Respond to patient and payer inquiries via email and phone.
• Accept phone payments from patients and maintain records.
• Monitor denial trends and provide resolutions; handle complex denials and appeals.

Skills

Phone collections

US accounts

English communication

BPO experience

Remote work

Job description

pofft Technology Inc. is seeking a Medical Billing Collections Consultant to work from home. The role focuses on tracking AR, monitoring claims, and negotiating payment arrangements with patients and payers.

The position requires 1+ year BPO experience, familiarity with US healthcare billing, and strong English communication. A consultancy contract of at least 6 months is encouraged, with reliable home internet and a backup connection expected.