Remote Global IT Resource Scheduler

Atlas Technica; Manila; On-site; PHP 1,827,040 - 3,045,067; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Remote work flexibility

Job summary

Atlas Technica is looking for a knowledgeable Resource Coordinator to manage schedules and resources for a global support organization. This remote position requires excellent communication and organizational skills, providing growth potential in technical or management directions. Responsibilities include coordinating engineering calendars and ensuring customer satisfaction. Ideal candidates have strong problem-solving skills and a college degree or equivalent experience. Join a team that values ownership and camaraderie!

Qualifications

• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Strong decision-making and problem-solving skills.
• Strong attention to detail.

Responsibilities

• Schedule engineering calendars and tickets for a global support organization.
• Coordinate IT resources to drive completion of tasks.
• Monitor service personnel schedules to ensure support coverage.
• Keep customers informed of scheduling changes or outages.

Skills

Communication skills

Organizational skills

Time management

Problem-solving skills

Customer service skills

Education

College degree or equivalent work experience

Tools

ConnectWise Manage

Job description

Atlas Technica is looking for a knowledgeable Resource Coordinator to manage schedules and resources for a global support organization. This remote position requires excellent communication and organizational skills, providing growth potential in technical or management directions. Responsibilities include coordinating engineering calendars and ensuring customer satisfaction. Ideal candidates have strong problem-solving skills and a college degree or equivalent experience. Join a team that values ownership and camaraderie!