Remote Frontline GM - Fintech Sales & Ops Lead

BruntWork; Philippines; Remote; PHP 5,696,000 - 8,228,000; Full time

Benefits offered by this job

Health insurance

Permanent work from home

Immediate hiring

Job summary

BruntWork in the Philippines is seeking a General Manager – Sales & Operations to lead frontline sales execution and operations across teams. You will actively work with the team, monitor live pipelines, and drive deal conversions while aligning with executive leadership.

You will own the frontline, optimize credit workflows, and ensure rapid resolution of bottlenecks in a fast-paced fintech environment, reporting on metrics and performance to the GM.

Qualifications

• Experience in commercial lending, SME finance, or fintech operations.
• Proven frontline leadership with hands-on approach to coaching and performance.
• Self-directed with bias to action, able to identify and fix gaps.
• Comfortable in a fast-scaling fintech environment with evolving priorities.
• Excellent written and spoken English; capable of negotiating terms and guiding stakeholders.

Responsibilities

• Direct daily sales operations and lead standups; intervene in stalled opportunities to accelerate conversions.
• Set performance benchmarks; monitor team activity and ensure consistent outreach, follow-up, and deal closure.
• Manage deal flow across sales and underwriting, ensuring timely progress through CRM workflows.
• Escalate operational hurdles and provide pragmatic, immediate solutions to bottlenecks and inquiries.
• Report to the General Manager with transparent metrics on pipeline health, throughput, and capacity.
• Identify inefficiencies in customer journeys and CRM workflows and refine processes to reduce friction.

Skills

Fintech experience

Frontline leadership

Independent drive

Adaptability

Communication & negotiation

Tools

CRM platforms

Loan origination software

Workflow tracking tools

Job description

BruntWork in the Philippines is seeking a General Manager – Sales & Operations to lead frontline sales execution and operations across teams. You will actively work with the team, monitor live pipelines, and drive deal conversions while aligning with executive leadership.

You will own the frontline, optimize credit workflows, and ensure rapid resolution of bottlenecks in a fast-paced fintech environment, reporting on metrics and performance to the GM.