Remote eCommerce Marketplace Operations Lead

Tidal; Philippines; Remote; PHP 700,000 - 1,200,000; Full time

Job summary

Tidal is seeking an organized eCommerce Marketplace Operations Manager to lead end-to-end marketplace activities for our remote team. You will own dropshipping and marketplace listings, coordinate with 3PL, and drive data-driven reporting for leadership.

The ideal candidate has hands-on experience with SKU management, Listers on multiple retailers, and advanced Excel/Sheets skills. This fully remote role supports a fast-paced DTC ecosystem and requires strong attention to detail.

Qualifications

• Experience with DTC brand marketplaces and multi-channel retail.
• Ability to manage SKUs, bundles, and UPCs.
• Advanced Excel/Sheets skills including VLOOKUP and ImportRange.
• Strong data accuracy and deadline-driven.

Responsibilities

• Manage orders across non-Shopify channels (Amazon, Saks, Nordstrom).
• Submit new products with assets and pricing for launch.
• Audit live listings for accuracy and coordinate corrections.
• Coordinate returns, chargebacks, and RTVs; analyze trends.
• Manage promotions, markdowns, and product reviews.
• Build Shopify product pages and variants for launches.
• Maintain product data across Shopify and internal sheets.
• QA every SKU, kit, and listing before going live.

Skills

Shopify

Excel/Google Sheets

SKU creation

Marketplace listings

DTC brand

COGS management

Tools

Mirakl

DSCO

SPS Commerce

Deposco

Job description

Tidal is seeking an organized eCommerce Marketplace Operations Manager to lead end-to-end marketplace activities for our remote team. You will own dropshipping and marketplace listings, coordinate with 3PL, and drive data-driven reporting for leadership.

The ideal candidate has hands-on experience with SKU management, Listers on multiple retailers, and advanced Excel/Sheets skills. This fully remote role supports a fast-paced DTC ecosystem and requires strong attention to detail.