Remote Digital Ad Support Specialist - Night Shift

AffinityX; Metro Manila; Remote; PHP 420,000 - 640,000; Full time

Benefits offered by this job

Ayala perks

Remote set-up and work tools

Work-from-home allowance

Healthcare Insurance (HMO) coverage on

Mental health and wellness program

Life and Accident Insurance on day 1

Convertible leave credits

Job summary

AffinityX in Metro Manila is seeking a Digital Marketing Support Specialist with a strong BPO customer service background to help ensure online advertisements meet client requirements and deliver on schedule.

You will coordinate with internal teams to resolve technical and production issues, assist with implementation, testing, and troubleshooting, and support campaign performance reporting.

Qualifications

• Minimum 2 years of BPO experience.
• Experience supporting online advertising campaigns or digital advertising production.
• Familiarity with digital advertisements, creative assets, and campaign requirements.
• Experience in an online advertising campaign environment (publisher/agency).
• Excellent written and verbal English communication skills.
• Strong troubleshooting, problem-solving, and coordination skills.
• Ability to work independently and manage multiple tasks.
• Knowledge of ad-serving platforms and creative advertising technologies is a plus.
• Willing to work on a permanent night shift.

Responsibilities

• Provide technical and operational support for online advertising campaigns.
• Assist with advertising implementation, testing, and troubleshooting.
• Review banner ads and other creative materials to ensure they meet technical specifications.
• Investigate and resolve campaign-related technical issues.
• Coordinate with designers, developers, QA, and other stakeholders.
• Track campaign requests, deadlines, and deliverables.
• Support campaign performance reporting and identify opportunities for improvement.
• Communicate campaign updates and technical concerns to relevant teams.

Skills

BPO experience

English proficiency

Troubleshooting

Coordination

Independent worker

Ad-serving platforms knowledge

Night shift availability

Tools

Ad-serving platforms

Job description

AffinityX in Metro Manila is seeking a Digital Marketing Support Specialist with a strong BPO customer service background to help ensure online advertisements meet client requirements and deliver on schedule.

You will coordinate with internal teams to resolve technical and production issues, assist with implementation, testing, and troubleshooting, and support campaign performance reporting.