Remote Dental Collections Specialist (Night Shift)

Vector Outsourcing Solutions Philippines; Mandaluyong; Remote; PHP 223,000 - 279,000; Full time

Benefits offered by this job

Maternity & Paternity Leave

Government Contribution (SSS, Pag-ibig

Philhealth)

13th Month Pay

Paid Holidays

Bereavement Leave

Paid Vacation Leave

Paid Sick Leave

Work from Home

Job summary

Vector Outsourcing Solutions Philippines is seeking a Dental Billing/Collections specialist to support insurance claim collections and appeals from home in the Philippines. You will review EOBs, communicate with insurers, and document all collection efforts while adapting to an occasional night shift.

The role emphasizes accuracy, confidentiality, and familiarity with PPO/HMO/Medi-Cal policies, with access to practice management systems and a reliable internet connection.

Qualifications

• 1-2 years of Dental Collection or Billing experience.
• Familiarity with insurance policy types - PPO, HMO, Medi-Cal (preferred but not required).
• Ability to navigate Healthcare Practice Management systems (preferred but not required).
• Strong accuracy, attention to detail, and time management skills.
• Data entry skills (40 WPM or better).
• Ability to work with and maintain confidential information.
• Able to work from home with a reliable internet connection.
• Willing to work in shifting schedules, mostly night shift.
• Able to work from home with reliable internet and a backup connection.

Responsibilities

• Collect outstanding balances from insurance companies.
• Investigate and resolve denied or underpaid claims.
• Submit appeals and reconsideration requests for denied claims.
• Review Explanation of Benefits (EOBs) and identify discrepancies.
• Communicate with insurance companies and dental offices regarding account status.
• Identify denial/ rejection patterns and implement corrective policy for future prevention.
• Accurately document all collection efforts, payment arrangements, and disputes.

Skills

Dental billing experience

Data entry 40 WPM

Attention to detail

Time management

Confidential information handling

Education

Experience with PPO/HMO/Medi-Cal

Tools

Healthcare Practice Management systems

Job description

Vector Outsourcing Solutions Philippines is seeking a Dental Billing/Collections specialist to support insurance claim collections and appeals from home in the Philippines. You will review EOBs, communicate with insurers, and document all collection efforts while adapting to an occasional night shift.

The role emphasizes accuracy, confidentiality, and familiarity with PPO/HMO/Medi-Cal policies, with access to practice management systems and a reliable internet connection.