Remote Credentialing Specialist for Healthcare Enrollment

Vector Outsourcing Solutions; Mandaluyong; Remote; PHP 268,000 - 402,000; Full time

Benefits offered by this job

Maternity & Paternity Leave

Government Contribution (SSS, Pag-ibig

Philhealth

13th Month Pay

Paid Holidays

Bereavement Leave

Paid Vacation Leave

Paid Sick Leave

Work from Home

Job summary

Vector Outsourcing Solutions is seeking a detail-oriented Enrollment Support Specialist to assist new clients in gathering documents, completing enrollment forms, and maintaining accurate records. You will respond to inquiries, report issues, and liaise with insurance enrollment staff while upholding confidentiality and compliance.

This work-from-home role requires strong English, basic MS Word/Excel, and the ability to handle night shifts.

Qualifications

• Credentialing experience in a BPO is preferred, but not required.
• Understanding of and/or experience in the US Healthcare industry is preferred, but not required.
• Adept in both spoken and written English.
• Proficient in MS Word, MS Excel, Windows file navigation.
• Detail-oriented.
• Amenable to work graveyard or shifting schedules.
• Able to Work From Home, must have a reliable internet connection.

Responsibilities

• Gather required enrollment documents from new clients.
• Assist in completing enrollment forms.
• Maintain accurate and current client information using spreadsheets and/or online databases.
• Respond to general inquires as the in-house knowledge source on client’s enrollment particulars.
• Identify and report issues to appropriate departments and management leadership.
• Build and improve working relationships with insurance company enrollment staff.
• Maintain confidentiality of client information by adhering to strict, established regulations.
• Follow teams and/or client’s proper procedures, policies, and methodologies as instructed.
• Alert client of new regulations, expiring certificates, reapplications and deficiencies in enrollment requirements.
• Conduct presentations and engage in occasional client interactions, as needed.
• Follow team and/or client’s proper procedures, policies, and methodologies as instructed.
• Performs other related duties as necessary or assigned

Skills

Credentialing experience

US Healthcare knowledge

Excellent English

Tools

MS Word

MS Excel

Job description

Vector Outsourcing Solutions is seeking a detail-oriented Enrollment Support Specialist to assist new clients in gathering documents, completing enrollment forms, and maintaining accurate records. You will respond to inquiries, report issues, and liaise with insurance enrollment staff while upholding confidentiality and compliance.

This work-from-home role requires strong English, basic MS Word/Excel, and the ability to handle night shifts.