A leading automotive data company based in Manila seeks a Client Implementation & Onboarding Manager to oversee end-to-end client onboarding. The role involves managing relationships with clients, conducting data mapping, and developing SOPs for improved workflows. Ideal candidates will have 3+ years in client onboarding, familiarity with DMS systems, and strong communication skills. This position offers the opportunity to enhance client experience and contribute to a high-performing onboarding team.
Qualifications
3+ years in client onboarding, implementation, or customer success roles.
Familiarity with DMS systems and CRM dealer platforms.
Strong communication skills and a customer-first mindset.
Responsibilities
Manage end-to-end client onboarding ensuring a seamless experience.
Conduct data mapping between client systems and platform.
Build and maintain SOPs and process documentation.
Skills
Client onboarding
Communication skills
Detail-oriented
Data mapping
Tools
DMS systems
CRM Dealer Platforms
Job description
A leading automotive data company based in Manila seeks a Client Implementation & Onboarding Manager to oversee end-to-end client onboarding. The role involves managing relationships with clients, conducting data mapping, and developing SOPs for improved workflows. Ideal candidates will have 3+ years in client onboarding, familiarity with DMS systems, and strong communication skills. This position offers the opportunity to enhance client experience and contribute to a high-performing onboarding team.