Remote Client Billing & Payroll Specialist (Homecare)

Peak Support; Philippines; Remote; PHP 335,000 - 469,000; Full time

Job summary

Peak Support is seeking a Client Billing & Payroll Specialist (Homecare) to handle payroll processing, invoicing, and billing with accuracy and discretion. This role supports caregivers, clients, and internal teams, ensuring timely payroll and billing while maintaining data integrity in a fully remote, Philippines-based setup.

The ideal candidate will manage payroll and invoicing tasks, generate standard reports, and collaborate with multiple departments to improve efficiency, all within strict

Qualifications

• Experience with payroll processing.
• Experience with client invoicing and billing.
• Experience using Alaya Care (preferred).
• Experience with Paychecks or similar payroll software.
• Healthcare or home care industry experience is a plus.
• Ability to handle highly sensitive payroll and financial information with discretion.
• Strong time-management skills and ability to meet deadlines.

Responsibilities

• Process employee payroll on schedule.
• Prepare, review, and issue client invoices based on services.
• Verify payroll and billing data for accuracy.
• Investigate and resolve payroll, invoicing, and billing discrepancies.
• Respond to calls and emails from caregivers, clients, and staff about payroll and billing questions.
• Research issues and provide timely resolutions; escalate complex matters.
• Maintain accurate payroll, invoicing, and billing records.
• Generate reports using Excel and internal systems.
• Collaborate with Operations/Scheduling, Sales, and others to ensure accuracy.
• Identify opportunities to improve payroll and billing efficiency.
• Adhere to weekly billing/payroll cutoff deadlines.
• Reconcile client payments against invoices and follow up on aged receivables.
• Process billing adjustments, credit memos, and payroll corrections with proper documentation.

Skills

Payroll processing

Client invoicing

Billing accuracy

Discretion & integrity

Time management

Tools

Paychecks

Alaya Care

Job description

Peak Support is seeking a Client Billing & Payroll Specialist (Homecare) to handle payroll processing, invoicing, and billing with accuracy and discretion. This role supports caregivers, clients, and internal teams, ensuring timely payroll and billing while maintaining data integrity in a fully remote, Philippines-based setup.

The ideal candidate will manage payroll and invoicing tasks, generate standard reports, and collaborate with multiple departments to improve efficiency, all within strict