Remote Business Operations & Analytics Analyst II

Capgemini; Mexico; Hybrid; PHP 500,000 - 750,000; Full time

Benefits offered by this job

A competitive salary and performance‑基

Comprehensive benefits package

Flexible work arrangements (remote and

Private Health Insurance

Paid Time Off

Training & Development opportunities

Job summary

FBS - Farmer Business Services, part of Farmers operations, seeks a Business Operations Analyst II to support operational initiatives, technology projects, business optimization, and process improvement across Direct Sales. This role partners with stakeholders to gather requirements, build solutions, support automation, and streamline day-to-day processes.

The ideal candidate possesses a blend of coordination, analytical, and technical skills, with experience working with data, reporting tools,

Qualifications

• Blend of project coordination, analytical, and technical skills with experience in data, reporting tools, business applications, AI, and workflow automations.

Responsibilities

• Assist with planning, coordinating, and executing operational and technology-focused projects
• Track project milestones, risks, dependencies, and action items
• Facilitate meetings and document project decisions and requirements
• Partner with stakeholders to gather business requirements and translate them into actionable solutions
• Develop and maintain operational reports, dashboards, and performance metrics
• Validate data accuracy and troubleshoot reporting issues
• Support business users with data analysis and reporting requests
• Identify trends and opportunities for process improvement using data
• Support workflow automation initiatives using low-code/no-code platforms
• Assist with API integrations, data transfers, and system connectivity
• Create and maintain automation documentation and process guides
• Help test and validate new system enhancements and technology solutions
• Support day-to-day business processes and operational activities
• Monitor recurring processes and troubleshoot issues when they arise
• Document standard operating procedures and business workflows
• Identify opportunities to improve efficiency, reduce manual effort, and enhance user experience

Tools

Power Platform - Entry Level (1-3 Years)

Quickbase - Entry Level (1-3 Years)

Salesforce - Entry Level (1-3 Years)

REST APIs - Entry Level (1-3 Years)

Python - Entry Level (1-3 Years)

Snowflake/SQL - Entry Level (1-3 Years)

Microsoft Excel - Entry Level (1-3 Years)

JSON - Entry Level (1-3 Years)

Copilot Studio / AI - Entry Level (1-3 Years)

Job description

FBS - Farmer Business Services, part of Farmers operations, seeks a Business Operations Analyst II to support operational initiatives, technology projects, business optimization, and process improvement across Direct Sales. This role partners with stakeholders to gather requirements, build solutions, support automation, and streamline day-to-day processes.

The ideal candidate possesses a blend of coordination, analytical, and technical skills, with experience working with data, reporting tools,