Remote Automation & Process Discovery Lead

Talent Map Global BPO; Makati; Remoto; PHP 670.000 - 1.339.000; Tempo pieno

Descrizione del lavoro

Talent Map Global BPO, Inc. seeks a Corporate Automation Analyst to lead automation initiatives across business operations.

You will drive process discovery, document requirements, coordinate intake, and ensure alignment between stakeholders and technical teams. This remote, full-time role requires strong analysis, documentation, and project coordination skills, with experience in Power Platform, Azure DevOps/Jira, and UAT support.

Competenze

• Bachelor’s degree in information technology, Business Administration, Business Analytics, MIS, or related field preferred.
• Relevant experience in business process analysis, workflow documentation, automation initiatives, or project coordination.
• Experience translating business requirements into structured documentation and actionable technical items.
• Experience coordinating multiple projects, stakeholders, and workstreams.
• Experience supporting process improvement or digital transformation initiatives is preferred.

Mansioni

• Lead process discovery sessions and gather business requirements for automation opportunities and operational improvements.
• Document current-state processes, business rules, exceptions, and desired future-state workflows.
• Create and maintain artifacts such as process docs, requirements summaries, and workflow maps.
• Identify, evaluate, and recommend automation opportunities and process improvements.
• Manage intake coordination, backlog organization, and prioritization readiness across multiple workstreams.
• Track progress, risks, dependencies, action items, and status updates for active initiatives.
• Serve as a bridge between stakeholders, developers, administrators, and leadership.
• Help validate delivered solutions align with requirements and expectations.
• Promote documentation quality, standardization, and governance across the automation lifecycle.

Conoscenze

Business analysis

Process discovery

Requirements gathering

Documentation

Stakeholder management

Cross-functional collaboration

English communication

Formazione

Bachelor’s degree in information technology, Business Administration, Business Analytics, MIS or related field

Strumenti

Power Platform

Azure DevOps

Jira

SharePoint

Descrizione del lavoro

Talent Map Global BPO, Inc. seeks a Corporate Automation Analyst to lead automation initiatives across business operations.

You will drive process discovery, document requirements, coordinate intake, and ensure alignment between stakeholders and technical teams. This remote, full-time role requires strong analysis, documentation, and project coordination skills, with experience in Power Platform, Azure DevOps/Jira, and UAT support.