Remote Accounts Receivable Specialist

Getwingapp; Philippines; On-site; PHP 446,000 - 502,000; Full time

Benefits offered by this job

Performance Incentives

Job Security and Stability

Paid Training

Inclusive Culture

Upskilling Opportunities

100% Work-From-Home

Exceptionally Supportive Team

Opportunities for Career Growth

Fun Work Environment

Holiday & Overtime Pay

Job summary

Wing is seeking an Accounts Receivable Officer for 100% remote work. The role focuses on overdue invoice follow-ups, email/portal communications, promise-to-pay tracking, and dispute resolution with insurers, to reduce overdue debt. Qualifications include proven AR/debt-collection experience and strong phone/email skills.

Tools required: Crunchwork, Xero, Excel. Salary up to ₱45K per month, Australian working hours, full-time.

Qualifications

• Proven background in Accounts Receivable or debt collection, specifically chasing overdue invoices.
• Strong Phone & Email Skills
• Record-Keeping & Accuracy
• Ability to investigate invoice queries, identify missing documentation, and know when to escape complex issues.
• Professional Demeanor: "confident but respectful approach to debt collection" to build strong relationships with insurers.

Responsibilities

• Overdue Invoice Follow-Up: Proactively calling insurers about overdue invoices, confirming expected payment dates, and identifying reasons for delays.
• Email & Portal Follow-Up: Sending professional reminder emails, maintaining notes in insurer portals, and providing supporting documentation when requested.
• Promise-to-Pay Management: Tracking insurer promises to pay, immediately following up on missed payment dates, and escalating repeated broken commitments.
• Invoice Dispute Resolution: Investigating and resolving straightforward invoice queries, identifying missing info preventing payment, and escalating complex disputes to internal teams while tracking their progress.
• Insurer Relationship Management: Building strong working relationships with insurers while staying focused on achieving payment outcomes and reducing overdue debt.

Skills

Accounts Receivable

Debt collection

Phone & Email skills

Record-keeping

Investigation

Professional demeanor

Tools

Crunchwork

Xero

Excel

Job description

Wing is seeking an Accounts Receivable Officer for 100% remote work. The role focuses on overdue invoice follow-ups, email/portal communications, promise-to-pay tracking, and dispute resolution with insurers, to reduce overdue debt. Qualifications include proven AR/debt-collection experience and strong phone/email skills.

Tools required: Crunchwork, Xero, Excel. Salary up to ₱45K per month, Australian working hours, full-time.