Remedial Ops Lead: Asset Recovery & Repossession

EastWest Bank; Davao City; Presencial; PHP 1.200.000 - 2.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career development

Competitive salary package

Performance-based incentives

Mentorship by industry experts

Defined career progression

Descripción de la vacante

East West Banking Corporation in Davao City is seeking a Remedial Operations Team Head to lead recovery and repossession efforts for the delinquency bucket. You will oversee internal and external recovery teams, ensure targets are met, and drive operational excellence.

The role requires strong leadership, five years in supervision, and experience with consumer lending, regulatory compliance, and data analysis.

Formación

• At least 5 years in a supervisory/managerial role, preferably credit and collections.
• Experience leading collections teams and managing third-party agencies.
• Strong knowledge of consumer lending, delinquency management, repossession processes, and regulatory compliance.
• Proficient in portfolio monitoring, performance reporting, and data analysis.
• Excellent leadership, communication, stakeholder management, and problem-solving.

Responsabilidades

• Lead and manage auto loan accounts to achieve recovery and repossession targets.
• Supervise agency coordinators and TPSPs for optimal resource allocation and efficiency.
• Track, analyze, and report productivity, portfolio status, and collection activities to management.
• Review repossession reports, surrender forms, and vehicle inspection reports for compliance.
• Coach and develop agency coordinators and TPSP personnel to strengthen team performance.
• Recommend and implement recovery strategies to improve results and minimize risk.

Conocimientos

Leadership

Team supervision

Stakeholder management

Data analysis

Communication

Problem solving

Strategic thinking

Educación

Bachelor's degree in Accountancy/Management/Finance

MBA or postgraduate qualification

Descripción del empleo

East West Banking Corporation in Davao City is seeking a Remedial Operations Team Head to lead recovery and repossession efforts for the delinquency bucket. You will oversee internal and external recovery teams, ensure targets are met, and drive operational excellence.

The role requires strong leadership, five years in supervision, and experience with consumer lending, regulatory compliance, and data analysis.