Relationship Associate: Client Banking & Credit Support

Metropolitan Bank & Trust Company; Caloocan; On-site; PHP 223,000 - 402,000; Full time

Job summary

Metrobank is seeking a Relationship Associate to service daily client requests and maintain accurate account data at Grace Park Center. You will coordinate with internal units to ensure timely delivery of banking services and assist in evaluating client proposals for decision making.

The role also involves supporting budgeting and business planning, handling customer complaints, and proposing practical solutions to improve client satisfaction.

Qualifications

• Bachelor's degree in business, accounting, or related field.
• Strong organizational and analytical abilities.
• Excellent communication skills and client service mindset.

Responsibilities

• Service daily requests of clients and maintain updated account data.
• Coordinate with internal units to ensure proper delivery of bank services.
• Prepare basic analysis of client proposals for decision making.
• Assist in budgeting and business planning activities.
• Assist in handling customer complaints and propose solutions.

Skills

Multitasking

Organizational skills

Analytical skills

Communication skills

Education

Bachelor's degree in business or accounting

Job description

Metrobank is seeking a Relationship Associate to service daily client requests and maintain accurate account data at Grace Park Center. You will coordinate with internal units to ensure timely delivery of banking services and assist in evaluating client proposals for decision making.

The role also involves supporting budgeting and business planning, handling customer complaints, and proposing practical solutions to improve client satisfaction.