Reinsurance Credit Control Analyst — Hybrid/Asia Hours

Marsh McLennan; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Guy Carpenter, a brand of Marsh Philippines, is seeking a Reinsurance Credit Control Operations Analyst (Fiduciary) in Manila. The role spans junior to senior levels and focuses on fiduciary activities, client interactions, and payments processing in a multi-currency environment.

The team values collaboration, professional development, and delivering best-in-class service to clients and reinsurers across Asia.

Qualifications

• Successful management of workload; with an ability to manage expectations of all clients and stakeholders.
• Priorexperience of working in credit control and/or fiduciary within the Reinsurance sector would be a plus.
• Strong communication and negotiation skills, both written and verbal
• Ability to engage, influence and negotiate with clients, market contacts and colleagues in a professional manner.
• Strong creative problem-solving and analytical skills.
• Ability to work independently as well as within a team.
• Proficiency in Microsoft Office.
• Ability to work daytime in alignment with Asia time zones as this role covers Asia portfolio.
• Junior Levels 2-3 years work experience
• Senior Level 4-7 Years work experience

Responsibilities

• Record all activities in the workflow system to meet established payment, reporting, reconciliation and compliance requirements.
• Serve as client contact for day-to-day needs and provides answers to standard questions related to payment and activity. Elevates client questions to senior team members as needed.
• Identify cash flow problems/exposures, CSS Dashboard efficiency issues, or service delivery concerns and make recommendations and articulate impact of suggested options to senior team members.
• Maintain collaborative relationships with clients, prospects, and team to provide best in class service and drive growth.
• Assist with Request for Proposal (RFP) activity by providing accurate and on-point reports on collection/remittance processes.
• Participate in team meetings and professional development activities in order to develop skills by engaging with others in the sharing of opinions, ideas, knowledge and solutions.
• Assist in reconciling the outstanding fiduciary balances with clients and reinsurers.
• Follow up with clients and reinsurers for receivables.
• Propose and issue payments to clients and reinsurers.
• Assist in analyzing fiduciary metric balances.
• Minimize company’s exchange exposure when dealing with multi-currency.
• Assist with ad-hoc request as and when required.

Job description

Guy Carpenter, a brand of Marsh Philippines, is seeking a Reinsurance Credit Control Operations Analyst (Fiduciary) in Manila. The role spans junior to senior levels and focuses on fiduciary activities, client interactions, and payments processing in a multi-currency environment.

The team values collaboration, professional development, and delivering best-in-class service to clients and reinsurers across Asia.