Regional Victim Liaison Leader - Prosecution Support

Department of Justice QLD; Davao City; On-site; PHP 3,512,000 - 4,829,000; Full time

Job summary

Department of Justice Queensland seeks a Victim Liaison Service Coordinator to oversee service delivery and provide leadership and mentoring to Victim Liaison Officers across the prosecution chambers. The role focuses on North and Central Queensland with occasional travel to regional offices.

You will supervise VLOs, develop strong stakeholder relationships, and represent the ODPP in regional forums. This temporary full-time position runs from 4 January 2027 for seven months, with potential

Qualifications

• Understanding of interaction between victims of personal violence and the Criminal Justice System.
• Strong interpersonal and written communication skills with internal and external stakeholders.
• Knowledge of trauma-informed practice and engagement with victims.
• Ability to develop reports and provide recommendations for improvement.
• Excellent organisational skills and ability to manage competing priorities.
• Proven leadership to mentor victim liaison officers over a dispersed region.

Responsibilities

• Oversee service delivery in accordance with Victims' Rights Charter and guidance for offences involving sexual violence and domestic/family violence.
• Supervise and mentor Victim Liaison Officers in the region; provide coaching and training for continuous improvement.
• Develop and maintain relationships with stakeholders including VLS staff, legal practitioners, and regional victims' advocacy services.
• Represent the ODPP at regional crime and victim support forums and report outcomes to the State Manager.
• Initiate contact with victims of violent crimes and assist them through the legal process; monitor correspondence accuracy and timeliness.
• Ensure regional processes are standardized and efficient by adopting modern, digital-first working methods.

Job description

Department of Justice Queensland seeks a Victim Liaison Service Coordinator to oversee service delivery and provide leadership and mentoring to Victim Liaison Officers across the prosecution chambers. The role focuses on North and Central Queensland with occasional travel to regional offices.

You will supervise VLOs, develop strong stakeholder relationships, and represent the ODPP in regional forums. This temporary full-time position runs from 4 January 2027 for seven months, with potential