Regional Seller Operations and Strategy (Shopee)

Shopee; Philippines; Vor Ort; PHP 670.000 - 1.228.000; Vollzeit

Zusammenfassung

Shopee in the Philippines is seeking an OPS Strategy & Analytics professional to optimize seller operations, monitor performance metrics, and drive policy improvements across fulfilment and shipping.

You will collaborate with product, engineering, and local markets, apply data analysis to identify trends, close gaps, and implement automation to improve efficiency.

Qualifikationen

• Degree in Business, Engineering, or related field.
• 1–3 years in management consulting; tech experience is a plus.
• Strong analytical thinking, critical reasoning, and problem-solving.
• Excellent communication and stakeholder management across diverse markets.
• Ability to work with large data sets; SQL/Excel proficiency.

Aufgaben

• Optimize Seller Ops Strategy by monitoring performance metrics and driving improvements.
• Own complex seller issues and coordinate with cross-functional teams for timely resolution.
• Improve ops with AI and automation; implement best practices.
• Collaborate with product, engineers, and local markets to enhance seller experience.
• Use data analytics to identify trends, gaps, and actionable insights.

Kenntnisse

Analytical thinking

Critical reasoning

Problem solving

Stakeholder management

Communication

Interpersonal skills

SQL

Excel

Ausbildung

Bachelor's degree in Business/Engineering or related field

Tools

SQL

Excel

Jobbeschreibung

Job Description:

• Optimize Seller Ops Strategy: Monitor and analyze seller performance metrics (e.g., fulfilment & shipping, penalty policy, seller programs) to identify areas for improvement. Proactively work with sellers and enablers to drive performance improvements and enhance platform policies
• Solve Real-world Problem: Take ownership of complex seller-related issues and work with cross-functional teams to resolve them in a timely and efficient manner
• Ops excellence with AI & Automation: Optimize seller operations by identifying process inefficiencies, implementing automation, and introducing best practices. Act as a subject matter expert on operational processes and policies
• Cross-functional Collaboration: Collaborate with internal teams such as product, engineers, and local markets to address seller-related issues and deliver solutions that enhance the seller experience
• Data-Driven Insights: Use data analytics to monitor trends, identify performance gaps, and develop actionable insights to optimize seller operations

Requirements:

• Relevant Degree in Business, Engineering, or a related field
• 1-3 years working experience in management consulting, experience in a technology company is a plus
• Proficiency in analytical thinking, critical reasoning, and problem-solving
• Exceptional stakeholder management skills, with the ability to collaborate effectively with teams from diverse markets and backgrounds
• Proven ability to work collaboratively with various stakeholders in a dynamic and multicultural environment
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Ability to apply analytical thinking with strong interest in working with large data sets
• Experience/proficiency in SQL and/or excel is required
• Ability to thrive in a dynamic and collaborative environment