About the role
This role involves analyzing contractual obligations for project deployment, developing detailed rollout plans, and managing all deployment activities including site surveys, documentation, preparation, on-site deliveries, installation and acceptance. You will manage deployment teams and subcontractors, oversee site inspection processes, and maintain interfaces with customers throughout all deployment activities.
Key responsibilities
- Analyze contractual obligations of the deployment part of the project including scope of work, milestones, and customer pre-requisites; develop detailed rollout plans and budget forecasts
- Prepare and maintain resource plans and forecasts including own resources, subcontractor needs and tools
- Plan and manage all deployment activities including site surveys, site documentation, site preparation, on-site deliveries, installation and acceptance
- Manage own deployment teams and subcontractors; take ownership of site inspection processes and ensure site inspectors provide detailed reporting
- Manage and develop interfaces with customers for all deployment activities; perform regular internal meetings to monitor progress
- Provide regular customer reporting and feedback meetings covering progress, schedule, quality and non-compliance incidents
- Monitor performance of subcontractors and provide feedback to procurement and management
- Build optimization plans to reduce costs, control quality, improve completion schedules and increase customer satisfaction
About you
- 5+ years experience in program scheduling, governance, process defining and improvement
- Clear understanding of how large, complex organizations work
- Good people management skills and experience in customer relationship management
- Familiar with telecommunications rollouts and the complexities of the latest technology
- Advanced communication skills and proficient English speaker
- Good reporting skills and experienced or advanced user of Microsoft Office suite
- Proficient with online meeting processes and chat platforms for team communications
- Knowledge in Wireless Access FTK & Maintenance programs
- Experience working for SMART projects