Regional Growth Lead

Angkas; Makati; Hybrid; PHP 2,000,000 - 2,800,000; Full time

Benefits offered by this job

Free meals

Gym access

Competitive salary

Career advancement opportunities

Job summary

Angkas in Manila is seeking a Regional Growth Lead to analyze marketplace performance and drive operational improvements across riders, drivers, and demand. You will build dashboards, identify gaps, and translate insights into actionable strategies.

Collaborate with City Operations, Marketing, Finance, Product, and Data teams to optimize unit economics, incentives, and reliability, while maintaining flexibility across onsite/remote work.

Qualifications

• Bachelor's degree required in Business, Economics, Statistics, Engineering, Finance, or related quantitative field.
• 1–4 years of experience in business operations, strategy, analytics, or similar role; ride-hailing/logistics/marketplace experience is a strong plus.
• Strong proficiency in Excel/Google Sheets and SQL for querying large datasets.
• Familiarity with BI/visualization tools (Looker, Tableau, Power BI).
• Excellent communication skills and ability to translate data into actionable narratives.
• Project management skills and ability to manage multiple priorities.
• Willingness to conduct field visits to understand on-ground operations.
• Experience designing or evaluating incentive/pricing programs.
• Background in a high-growth startup or marketplace business.
• Knowledge of local transportation regulatory environment.

Responsibilities

• Monitor marketplace metrics and performance across riders, drivers, and demand.
• Build and maintain dashboards (SQL, Excel/Sheets, BI tools) for city and national performance.
• Conduct root-cause analysis when metrics deviate.
• Translate data into actionable insights for operations and leadership.
• Analyze supply-demand imbalances and advise incentive and recruitment strategies.
• Model cost, uplift, and ROI for incentive programs.
• Collaborate with City Operations to execute localized interventions.
• Identify operational inefficiencies and design improved SOPs.
• Prepare weekly/monthly performance reports and support QBRs.
• Maintain a single source of truth for key metrics across teams.
• Work with Finance on unit economics and payout accuracy.
• Engage with Marketing on promo effectiveness and retention analysis.
• Coordinate with Product/Engineering to address system issues affecting ops.
• Support Trust & Safety with fraud pattern detection and policy refinements.
• Contribute to strategic projects like new city launches and service line feasibility.

Skills

Excel/Google Sheets

SQL

BI visualization tools

Analytical problem solving

Communication skills

Project management

Field visits

Incentive/pricing knowledge

Startup/marketplace experience

Regulatory knowledge

Education

Bachelor's degree in Business, Economics, Statistics, Engineering, Finance, or related field

Tools

Looker

Tableau

Power BI

Job description

Hey, mabuhay!

Thanks for dropping by. We know looking for the right job can feel like being stuck in EDSA traffic, so we’ll keep it moving and get straight to the point.

With over 8 million downloads and a powerful network of thousand of dedicated biker-partners, we are a leading ride-hailing platform operating across the Philippines. Our vision is to end poverty in the Philippines through revolutionary transportation solutions. We aim to provide our customers with convenient, reliable, and safe rides, impacting millions of lives positively every single day.

Now, we’re looking for a Regional Growth Lead. As a This role sits at the intersection of data, strategy, and on-the-ground execution — helping the company understand how the marketplace (riders, drivers/bikers, and demand) is performing, and turning that understanding into concrete operational improvements. You’ll work closely with City Operations, Marketing, Finance, Product, and Data teams to monitor key marketplace metrics (supply/demand balance, trip completion, driver-partner earnings and retention, fraud/safety incidents, city-level performance), identify problems before they become critical, and design and implement solutions that improve efficiency, unit economics, and rider/driver experience. This is a high-impact, fast-paced role suited to someone who is comfortable with ambiguity, enjoys working with large datasets, and wants to see their analysis translate directly into real-world operational change.

Where And How You Can Work

Our Manila hub is the heart of our operations, keeping millions of commuters and riders connected across the metro. We don’t believe in micromanaging your route. We trust our team to choose the balance that empowers them and their squad to crush their goals. Whether you’re collaborating onsite, working remotely from your favorite coffee shop, or doing a mix of both, we provide the flexibility; you bring the drive.

Ready to change how the Philippines moves? Let’s get this show on the road!

Key Responsibilities

Marketplace Performance Analytics

• Monitor daily/weekly/monthly marketplace health metrics: supply (active drivers/bikers), demand (booking requests), trip completion rate, cancellation rate, surge/pricing behavior, and utilization.
• Build and maintain dashboards (SQL, Excel/Google Sheets, BI tools such as Looker/Tableau/Power BI) to track city-level and national performance in near real-time.
• Conduct root-cause analysis when key metrics deviate from targets (e.g., sudden drop in driver supply, spike in cancellations, service quality issues in a specific city/zone).
• Translate raw data into clear, actionable insights and recommendations for operations and leadership.

Supply & Demand Management

• Analyze supply-demand imbalances by city, zone, and time-of-day; recommend incentive structures, driver acquisition targets, or repositioning strategies to close gaps.
• Support design and evaluation of driver-partner incentive programs (sign-on bonuses, trip-based incentives, retention bonuses) — modeling cost, expected uplift, and ROI.
• Partner with City Operations teams to execute localized interventions (e.g., driver recruitment drives, fleet reallocation, zone-specific promotions).

Process Improvement & Operational Efficiency

• Identify inefficiencies in existing operational workflows (driver onboarding, document verification, support ticket resolution, fraud review, payouts) and design improved processes.
• Document Standard Operating Procedures (SOPs) and ensure consistent execution across city teams.
• Run pilot programs/experiments (A/B tests) for new operational policies before national rollout, and measure impact against control groups.

Reporting & Business Reviews

• Prepare weekly/monthly business performance reports and dashboards for leadership, highlighting trends, risks, and opportunities.
• Support Quarterly Business Reviews (QBRs) with data-backed narratives on growth, unit economics, and operational health.
• Maintain a single source of truth for key operational metrics and definitions across teams.

Cross-Functional Collaboration

• Work with Finance on unit economics, cost-per-trip, incentive spend efficiency, and payout accuracy.
• Work with Marketing/Growth on promo effectiveness, rider acquisition cost, and retention analysis.
• Work with Product/Engineering to flag app or system issues affecting operations (e.g., matching algorithm inefficiencies, payment failures) and help prioritize fixes based on business impact.
• Work with Trust & Safety on fraud pattern detection, incident analysis, and driver/rider quality scoring.

Risk, Fraud & Compliance Support

• Analyze transaction and trip data to detect anomalies indicative of fraud (fake trips, GPS spoofing, incentive abuse).
• Support investigations into flagged accounts and recommend policy adjustments to close loopholes.
• Ensure operational practices align with relevant local transport, labor, and data privacy regulations.

Strategic Projects

• Support new city/market launches: market sizing, competitive analysis, supply seeding strategy, and launch performance tracking.
• Contribute to ad hoc strategic projects as assigned (e.g., new service line feasibility, driver welfare programs, sustainability initiatives).

Bachelors degree in Business, Economics, Statistics, Engineering, Finance, or a related quantitative field.

1–4 years of experience in business operations, strategy, consulting, analytics, or a similar role — experience in ride-hailing, logistics, e-commerce, or on-demand marketplaces is a strong plus.

• Strong proficiency in Excel/Google Sheets (pivot tables, advanced formulas) and SQL for querying large datasets.
• Familiarity with BI/visualization tools (Looker, Tableau, Power BI, or similar).
• Strong analytical and quantitative problem-solving skills; comfortable working with ambiguous, messy, real-world data.
• Excellent communication skills — able to translate complex data into simple, actionable narratives for non-technical stakeholders.
• Project management skills with the ability to manage multiple priorities in a fast-paced environment.
• Comfortable with occasional field visits to understand on-ground driver/rider operations.
• Experience designing or evaluating incentive/pricing programs.
• Background in a high-growth startup or marketplace business.
• Knowledge of the local transportation regulatory environment.

Why join Angkas?

• Work your way – Enjoy flexibility and the freedom to thrive in your role.
• Work-life balance – Build a career without sacrificing your personal life.
• Free perks – Fuel up with free meals and stay active with gym access.
• Grow fast – Unlock career advancement and promotion opportunities.
• Get rewarded – Earn a competitive salary with opportunities for pay increases.
• Start-up energy – Be part of a fast-moving, innovative team where your ideas matter.
• Global vibes – Collaborate with a diverse, multicultural team in an agile workplace.
• Tech-driven culture – Work with modern tools and cutting-edge technology that keep you ahead of the game.