Regency Club Guest Experience Attendant

Melco Resorts & Entertainment Limited; Parañaque; On-site; PHP 279,000 - 469,000; Full time

Job summary

Melco Resorts & Entertainment Limited is seeking an Attendant for the Regency Club to uphold premium dining service standards and guest satisfaction. You will coordinate dining setup, service flow, and inventory while maintaining hygienic and organized club areas, ensuring accurate guest records and timely communications with colleagues.

Ideal candidates will have 3–6 months experience in hospitality or training, a college degree or equivalent, and strong English communication skills.

Qualifications

• 3-6 months related experience and/or training.
• College degree or equivalent professional training.
• Fluent in both written and spoken English; strong customer service orientation.

Responsibilities

• Performs dining set up and service operations to maximize guest satisfaction.
• Delivers brand promise and exceptional guest service at all times.
• Maintains knowledge of hotel products, services, and policies; assists with guest inquiries and complaints.
• Keeps guest history records accurate and pre-registers repeat guests.
• Ensures financial records and licensing compliance, with timely reporting.

Skills

Fluent English

Customer service focus

Education

College degree or equivalent training

Job description

Melco Resorts & Entertainment Limited is seeking an Attendant for the Regency Club to uphold premium dining service standards and guest satisfaction. You will coordinate dining setup, service flow, and inventory while maintaining hygienic and organized club areas, ensuring accurate guest records and timely communications with colleagues.

Ideal candidates will have 3–6 months experience in hospitality or training, a college degree or equivalent, and strong English communication skills.