Reference Data Services Junior Analyst - Account Control - NAM Shift

Citibank Philippines; Taguig; On-site; PHP 1,004,000 - 1,339,000; Full time

Job summary

Citibank Philippines is seeking a data remediation professional to support complex data quality initiatives within a capital markets framework. The role involves coordinating with global teams, maintaining client static data, and driving remediation projects from inception to completion.

The candidate should demonstrate ownership, strong analytical abilities, and the judgment to escalate issues when necessary while aligning with regulatory and internal standards. NAM shift coverage is required.

Qualifications

• Experience managing data remediation work streams and projects.
• Experience maintaining client static data within a capital markets environment.
• Ownership and accountability for allocated work.
• Ability to identify, troubleshoot issues, and escalate when necessary.
• Financial services related qualifications.
• Bachelor’s/University degree or equivalent experience.

Responsibilities

• Work in NAM shift (earliest 7pm, 11pm-9am) and remediate data in Clients and Security Coding systems.
• Perform trend analysis and identify root causes; implement or suggest solutions.
• Liaise with global teams to ensure data quality remediation.
• Provide high-level customer service to internal stakeholders.
• Own ad-hoc projects from inception to completion.
• Provide tangible metrics to Management.
• Assess risk in business decisions, ensuring compliance with laws, policies, and ethical standards.
• Apply independent judgment in managing day-to-day responsibilities and resolving issues.
• Support business area functioning by implementing consistent administrative processes.
• Apply domain expertise and advanced analytical skills to deliver outputs aligned with standards.

Skills

Data remediation

Data quality analysis

Root cause analysis

Stakeholder communication

Project ownership

Education

Bachelor’s degree

Job description

Your Role

Key responsibilities include:

• Working in NAM shift (earliest 7pm, 11pm-9am)
• Remediating data in Clients and Security Coding systems
• Performing trend analysis and identifying root causes; implementing or suggesting solutions
• Liaising with global teams to ensure data quality remediation
• Providing high-level customer service to internal stakeholders
• Owning ad-hoc projects from inception to completion
• Providing tangible metrics to Management
• Assessing risk in business decisions, ensuring compliance with laws, policies, and ethical standards
• Applying independent judgment in managing day-to-day responsibilities and resolving issues
• Supporting business area functioning by implementing consistent administrative processes
• Applying domain expertise and advanced analytical skills to deliver outputs aligned with standards

About You

The company is looking for candidates with:

• Experience managing various data remediation work streams and projects
• Experience maintaining client static data within a capital markets environment
• Ownership and accountability for allocated work
• Ability to identify, troubleshoot issues, and escalte when necessary
• Financial services related qualifications
• Bachelor’s/University degree or equivalent experience