Reference Data Services Analyst 2 - C10 - TAGUIG

Citi; Philippines; On-site; PHP 400,000 - 650,000; Full time

Job summary

Citi is seeking a Reference Data Services Analyst 2 in the Philippines. The role develops in monitoring, analyzing, and evaluating data and processes, identifying policy gaps and formulating recommendations.

You will interpret data, research information, and integrate disciplinary knowledge to support the team’s objectives. Responsibilities include overseeing customer accounts and data across systems, guiding the team, and delivering projects with compliance to policies and industry standards.

Qualifications

• Open to APAC/EMEA shifts (8am-5pm PHT for APAC, 1pm-10pm PHT for EMEA).
• 0-2 years of relevant experience in client/counterparty/account data management.
• Knowledge of financial services and related qualifications (e.g., IAQ).

Responsibilities

• Oversee and contribute to creation and maintenance of customer accounts, security and pricing data across systems.
• Identify opportunities to improve data quality and client service levels.
• Act as backup for manager and provide guidance to team.
• Manage and deliver project initiatives and supervise junior staff to ensure delivery.
• Assess risk in business decisions, ensure compliance with laws, policy, and ethics; escalate control issues transparently.

Skills

APAC/EMEA shifts

Data and client data management

Global financial services

Attention to client needs

Education

Bachelor’s degree or equivalent

Job description

The Reference Data Services Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities

• Day to day oversight and contribution to creation and maintenance of customer accounts, security and pricing data within multiple systems across multiple teams.
• Identify opportunities for improvements to quality of data and client service levels
• Acts as backup for manager
• Provides direction and guidance to team, evaluating performance, making recommendations and identifying training requirements.
• Responsible for the successful management and delivery of project initiatives and for the supervision of junior staff to ensure delivery of their tasks which contribute to the projects.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• Open to both APAC (8am-5pm PHT) and EMEA (1pm-10pm PHT) shifts
• 0-2 years of relevant experience in client/counterparty/account data management within a global financial services organization
• Good awareness of client needs/expectations
• Financial services related qualifications (e.g. IAQ or similar)

Education

• Bachelor’s/University degree or equivalent experience

Job Family Group

Operations - Services

Job Family

Reference Data Services

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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