Reference Data Services Analyst - EMEA Shift

Citigroup Business Process Solutions Pte. Ltd.; Pateros; On-site; PHP 600,000 - 800,000; Full time

Job summary

Citigroup in the Philippines seeks a Reference Data Services Analyst 2 to monitor, assess, and improve client and counterparty data and related pricing information across multiple systems. You will oversee accounts, ensure data quality, and support junior staff while aligning with risk controls and policy requirements.

The role requires 2–4 years of data management experience in financial services, a bachelor’s degree, and IAQ or similar qualifications. Ability to work EMEA hours is essential.

Qualifications

• 2–4 years of experience in client/counterparty/account data management in a global financial services organization.
• Good awareness of client needs/expectations.
• Financial services qualifications (e.g. IAQ or similar).

Responsibilities

• Willing to work in EMEA shift (3pm/4pm - 0am/1am).
• Day to day oversight and contribution to creation and maintenance of customer accounts, security and pricing data within multiple systems across multiple teams.
• Identify opportunities for improvements to quality of data and client service levels.
• Acts as backup for manager.
• Provides direction and guidance to team, evaluating performance, making recommendations and identifying training requirements.
• Responsible for the successful management and delivery of project initiatives and for the supervision of junior staff to ensure delivery of their tasks which contribute to the projects.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Data management

Financial services knowledge

Data accuracy

Education

Bachelor's degree

Tools

Client data platforms

Job description

The Reference Data Services Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

• Willing to work in EMEA shift (3pm/4pm - 0am/1am).
• Day to day oversight and contribution to creation and maintenance of customer accounts, security and pricing data within multiple systems across multiple teams.
• Identify opportunities for improvements to quality of data and client service levels
• Acts as backup for manager
• Provides direction and guidance to team, evaluating performance, making recommendations and identifying training requirements.
• Responsible for the successful management and delivery of project initiatives and for the supervision of junior staff to ensure delivery of their tasks which contribute to the projects.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-4 years of relevant experience in client/counterparty/account data management within a global financial services organization
• Good awareness of client needs/expectations
• Financial services related qualifications (e.g. IAQ or similar)

Education:

• Bachelor’s/University degree or equivalent experience

#LI-EH3

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Job Family Group:

Operations - Services

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Job Family:

Reference Data Services

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

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