Recruitment Operations Coordinator

Manulife; Philippines; Hybrid; PHP 300,000 - 540,000; Full time

Job summary

Manulife in the Philippines is seeking a Recruitment Operations Coordinator to support the Talent Acquisition Team with requisition handling, posting in Workday, and onboarding coordination.

You will manage pre-employment checks, offer letters, and collaborate with HR to ensure smooth information flow; effective communication in English and strong MS Office skills are essential.

Join a team focused on efficient recruitment operations in a flexible hybrid environment.

Qualifications

• 1–2 years HR experience in training/administration/recruitment.
• Proficient with Workday HR system.
• Proficient in Microsoft Office.
• Excellent English communication skills.
• Graduate with bachelor’s degree.
• Willing to day shift.

Responsibilities

• Provide admin support to Talent Acquisition and HR teams.
• Coordinate requisitions and posting in Workday.
• Assist with new hire orientation and onboarding.
• Track pre-employment screening, costs, and billing.
• Serve as Workday template expert (offer management).
• Arrange interviews and room logistics.
• Support special recruitment projects.
• Format job descriptions for postings.
• Coordinate interviews between applicants and managers.
• Align with HR functions to ensure smooth information flow.

Skills

HR experience

Excellent communication

Customer service

Microsoft Office

Education

Bachelor's degree

Tools

Workday

Job description

We’re looking for a Recruitment Operations Coordinator to join our Human Resources/People Comms team at MGS. In this role, you are expected to Provide administrative support to Talent Acquisition Team while developing an understanding of Manulife’s products and businesses. Responsible for the centralized collection of approved hiring requisitions and posting of positions in Workday.

Position Responsibilities:

• Provide administrative support to Talent Acquisition Team while developing an understanding of Manulife’s products and businesses
• Responsible for the centralized collection of approved hiring requisitions and posting of positions in Workday
• Participate in the coordination of New Hire Orientation; reporting and tracking as required
• Provide support with pre-employment screening checks by actively tracking the process of the checks, billing costs, etc.
• Be a subject matter expert in Workday as it relates to template management (i.e. offer management)
• Manage Recruitment Coordination Activities such as Interview Arrangement, Raise/Adjudicate Background Check, Facilitate On boarding and Orientation
• Assist with recruitment operations related special projects as assigned
• Format job descriptions for internal/external and niche site postings
• Coordinate and schedule Interviews between Applicants and Hiring Managers
• Handle logistics for interview room reservations
• Facilitate assessment testing to applicants
• Initiate and complete pre-employment screening process, tracking, follow-up, and costs
• Initiate and manage background checks by coordinating with applicant and background check vendor
• Create and distribute employment offer letters and offer packages
• Manage On boarding & Orientation process tracking & coordination (where & when applicable)
• Align with other functional HR departments to ensure an effective flow of information and a consistent approach.

Required Qualifications:

• 1-2 years HR experience preferably in training/administration/recruitment
• Working knowledge of HR Systems such as Workday
• Proficient in Microsoft Office Applications
• Excellent oral and written communication skills in English
• Excellent customer service skills
• Graduate of a bachelor’s degree
• Willing to work on a day shift schedule

Preferred Qualifications:

• Strong time management and organizational skills, with the ability to handle multiple priorities and work independently.
• High attention to detail, ensuring accuracy and quality in all tasks.
• Demonstrates urgency, flexibility, and accountability in meeting deadlines and delivering results.
• Knowledge of relevant policies, procedures, and best practices is an advantage.
• Collaborative and service-oriented team player who follows established processes while identifying opportunities for improvement.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement

Hybrid