Real Estate Client Services Specialist

RemoteVA PH; Metro Manila; On-site; PHP 180,000 - 320,000; Full time

Job summary

RemoteVA PH is seeking a Female Customer Service Representative to join our real estate team. You will handle client inquiries via phone, email, and in-person meetings, and provide accurate information on properties, pricing, and services.

Responsibilities include coordinating property viewings with agents, maintaining client records, and escalating concerns when needed. A bachelor's degree and 1–2 years of customer service experience (real estate preferred) are desirable, with strong

Qualifications

• Bachelor's degree in Business Administration, Marketing, Communication, or related field preferred.
• 1–2 years of customer service experience, preferably in real estate or property management.

Responsibilities

• Respond promptly to client inquiries via phone, email, and in-person meetings.
• Provide accurate information about available properties, pricing, and company services.
• Assist in scheduling property viewings and coordinating with agents.
• Maintain client records and update databases with relevant information.
• Handle client concerns and elevate issues to management when necessary.
• Support marketing and sales initiatives by providing customer feedback and insights.
• Uphold the company's reputation by delivering excellent customer service at all times.

Skills

Communication

Interpersonal skills

Time management

MS Office

CRM systems

Problem solving

Client-focused attitude

Education

Bachelor's degree in Business Administration/Marketing/Communication

Tools

MS Office

CRM systems

Job description

RemoteVA PH is seeking a Female Customer Service Representative to join our real estate team. You will handle client inquiries via phone, email, and in-person meetings, and provide accurate information on properties, pricing, and services.

Responsibilities include coordinating property viewings with agents, maintaining client records, and escalating concerns when needed. A bachelor's degree and 1–2 years of customer service experience (real estate preferred) are desirable, with strong