(RCM) Cash Posting & Refunds Analyst (Start-up Shared Services) - NES1

John Clements Consultants, Inc.; Quezon City; On-site; PHP 300,000 - 540,000; Full time

Job summary

John Clements Consultants, Inc. seeks a Cash Posting Analyst to support payment posting, reconciliation, and refunds in a healthcare environment. You will ensure accurate payment application and research discrepancies.

The role requires 3+ years in cash posting or revenue cycle, familiarity with ERA/EOB/remittance, EMR/Practice Management systems (athenaOne preferred), and willingness to work on-site in Bridgetowne, Quezon City with night shifts.

Qualifications

• Bachelor's degree preferred.
• 3+ years of Cash Posting, Payment Posting, Reconciliation, Refunds, Medical Billing, or Revenue Cycle experience.
• Experience interpreting ERA, EOB, and remittance documentation.
• Experience with payment research, refunds, and credit balance resolution.
• Strong reconciliation and financial analysis skills.
• Experience with EMR/Practice Management systems.
• Experience with athenaOne or similar healthcare practice management systems.

Responsibilities

• Post and reconcile insurance and patient payments.
• Review ERA, EOB, remittances, EFTs, checks, and payment documentation.
• Research and resolve cash posting discrepancies and unapplied payments.
• Perform bank-to-EMR and payment reconciliation activities.
• Process and validate patient and insurance refunds.
• Investigate payment, deposit, and remittance mismatches.
• Partner with Accounting, Revenue Cycle teams, and payers to resolve payment issues.
• Monitor work queues, reconciliation inventories, and outstanding transactions.

Skills

Cash Posting

Payment Posting

Reconciliation

Refunds

Revenue Cycle

EMR/PM systems

AthenaOne

Education

Bachelor's degree

Tools

athenaOne

Job description

About the role

We're looking for a Cash Posting Analyst to support payment posting, reconciliation, and refund operations. This role is responsible for ensuring accurate payment application, researching payment discrepancies, reconciling financial transactions, and managing patient and insurance refunds.

Key responsibilities

• Post and reconcile insurance and patient payments.
• Review ERA, EOB, remittances, EFTs, checks, and payment documentation.
• Research and resolve cash posting discrepancies and unapplied payments.
• Perform bank-to-EMR and payment reconciliation activities.
• Process and validate patient and insurance refunds.
• Investigate payment, deposit, and remittance mismatches.
• Partner with Accounting, Revenue Cycle teams, and payers to resolve payment issues.
• Monitor work queues, reconciliation inventories, and outstanding transactions.

About you

• Bachelor's degree preferred.
• 3+ years of experience in Cash Posting, Payment Posting, Reconciliation, Refunds, Medical Billing, or Revenue Cycle.
• Experience interpreting ERA, EOB, and remittance documentation.
• Experience with payment research, refunds, and credit balance resolution.
• Strong reconciliation and financial analysis skills.
• Experience with EMR/Practice Management systems.
• Strong attention to detail and problem-solving abilities.
• Experience with athenaOne or similar healthcare practice management systems.
• Orthopedic, physician practice, or ambulatory healthcare experience is a plus.
• Willing to work ON-SITE and in a NIGHT-SHIFT schedule
• Open to work in Bridgetowne, Quezon City