Quality Supervisor

Tap Growth ai; Iloilo City; On-site; PHP 400,000 - 560,000; Full time

Job summary

Ubiquity in Iloilo City is seeking a Quality Supervisor to lead data analytics initiatives, ensure accuracy, and deliver service excellence with empathy and drive.

You will perform data analytics using statistical tools, analyze data from multiple sources, create standard and ad hoc reports, and present results to clients and management.

The role requires at least two years of quality experience, strong Excel skills, and familiarity with QA frameworks and Six Sigma concepts.

Qualifications

• Strong written and verbal communication skills.
• Knowledge of QA frameworks.
• Extensive knowledge with MS Excel.
• Experience in client-facing activities like client calibration, meetings, and performance reviews.

Responsibilities

• Perform data analytics activities through the usage of available statistical tools, software and methods.
• Analyze data from multiple sources and recommend the correct statistical tools, software and methods to utilize.
• Ensure statistical analysis outputs are accurate.
• Apply statistical methods in creating survey designs, implementation and data collection.
• Create standard and adhoc reports/ analyses based on statistical concepts or models.
• Participate in internal and external reviews of data analytics output.
• Assist in presenting data analysis outputs to internal and external clients.
• Ensure that statistical results are communicated properly to all levels of management.
• Performs other duties that may be assigned from time to time.

Skills

Communication skills

Client-facing

Multitasking

Adaptability

People skills

Tools

MS Excel

Job description

t Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn't just a philosophy-it’s the foundation of who we are and what we do. As a Quality Supervisoryou’ll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.

What You'll Do:

• Perform data analytics activities through the usage of available statistical tools, software and methods.
• Analyze data that may come from different sources and make suggestions on the correct from different sources and make suggestions on the correct statistical tools, software and methods to utilize
• Ensure statistical analysis output are accurate
• Apply statistical methods in creating survey designs, implementation and data collection
• Creation of standard and adhoc reports/ analysis based on statistical concepts or models
• Participate in internal and external reviews of data analytics output
• Assist in presenting data analysis output to internal and external clients
• Ensure that statistical results are communicated properly to all levels of management
• Performs other duties that may be assigned from time to time

Qualifications:

• Strong written and verbal communication skills
• Minimum 2 years Quality experience
• Knowledge of Six Sigma or any other process improvement tools is a plus
• Knowledge on QA frameworks
• Extensive knowledge with MS Excel
• Should have experience in client-facing activities like client calibration, meetings, and performance reviews
• Must be able to effectively deal with people at all levels inside and outside of the Company;
• Ability to multitask and successfully operate in a fast paced, team environment;
• Must adapt well to change and successfully set and adjust priorities as needed;